How can I stop this? I was generating a book and it has been in progress for over an hour. I've tried logging out and creating a new one. I only have about 250 people and it usually only takes a few minutes. Any ideas? Thanks.
How do I delete a family tree chart from my charts and books, I am not ready to order because I have made changes to this report and need to delete it completely from my created charts. I had previously filled out the information all but the credit card information and now I need to remove this chart and creat another one.
Has anyone here experience with printing diagrams on A3 format? If so, how did you do it?
My biggest problems:
When I make an ancestor diagram, I select A3 in the setting, but when I save as PDF, it is much bigger than 297 by 420 mm. It would be allright when I print it, but I don't want to find out in the copy shop it's not.
When I make a descendants diagram, the width/lenght is something like 10:1. A circle diagram is better, but misses information like place of birth.
I have called MyHeritage support for advice. It was: "Maybe the print shop can give advice." Unlikely and not very helpful. Anyone reading this who has a better advice?
Previously, when I printed off a Family Group Sheet the description for facts was printed off at the same time and included in the same area as the fact to which it related. This was particularly important and extremely beneficial when providing information to other researchers who did not have access to My Heritage Family Tree Builder.
My question is:- how can I access the original layout for the Family Group Sheet.
On 3 January 2017, I was pleased when profile photos were included in my first family book. Sadly none since then. Yesterday, 26 Feb, my most recent family book disappointingly lacked photos. Your help appreciated. Roger Baird
I have set option "Send site members reminders about family events" and all we receive very nice email reminders. The problem is that women surnames in these emails are sent as their Maiden (birth) surname, not the actual (after marriage) surname.
What and where should I set anything to receive their actual surnames?
I have ggggg grandparents who are second cousins. I would like to see a nice chart which graphs the connections the way you would do it yourself, manually. I understand, in a gut sort of way, why the various software programs choke on this, but I thought surely there must be some program that could draw the simple diagram.
In Family View with Ancestry.com, the software cannot handle the problem, or rather it handles it by forcing me to make a choice when trying to navigate up the chart from those ggggg grandparents. If I choose the husband, the chart will correctly lead to their great grandparents, who will be shown in two well-behaved rectangles, or if I choose the wife it can expand to the same two person nodes, but it cannot let me see both sets of connecting relationships at the same time.
I know, I know, this is a MyHeritage support forum, not an Ancestry support forum. I have only started with the explanation/descripition as seen in Ancestry because that is the source of the gedcom structure. I had really, really hoped that when imported into MyHeritage, the"Close Family Report" would know how to draw the combined, simplified chart, but, alas, it solves the problem by duplicating the great grandparents, presenting four rectangles at the top level of display, with complete redudancy of information.
As horrid as it seems, it looks like the only way to solve this problem -- I've tried numerous other tools -- would be to take the PDF into Photoshop as a JPEG, make two layers, and use their panorama merge software to overly the top layer with the correct, simplified rectangles representing the top level of the chart.
Please tell me there is an eaiser, saner solution.
I am not able to change the color of the font of Names in Charts Options. I am able to change the font, its size and color for Title and Fact sheet. I can also change font and font size of Names but not the color of font. Is there a problem with my Family Tree Builder?
The color of font of Names in the sample box is displayed correctly but the color of Names on Chart remains black.
There appears to be a problem in the Descendant Summary Report in FTB (latest version). If you have the option turned on to indicate divorces, all married couples are shown to have been divorced the same year that they were married - even if still married. In other words, all married couples are divorced! This makes the report useless with this option turned on.
I am running FTB 184.108.40.20633 on a 32-bit WEindows 7 system. I generated a descendant tree (244 persons), anmd it looks fine. When I try to save it to a PDF (either in high resolution or high resolution), the resulting PDF file has the head icons in the wrong places; they are not in the upper right corner of each person box. I generated a JPEG file, and it looks OK. Is there anything I can do to get a good PDF file? Thnksa.
When creating an ancestor report, I consistently get a bug that gives incorrect spacing between the words.
For examlpe, I cut-and-pasted this from the report :
Anne Agate [Martin] was born in 1935 in Hastings,
which looks fine here, but in the original the space after martin] does not appear to be there.
I think the problem is in the spacing of the bold font - in some places in the report, whole words get overwritten. I would change the size of the font, but the "report options" menu item is greyed out and inactive). I am using FTB version 220.127.116.1133
I have attached a jpeg, so you can see that I am not imagining it. Note also the wrong spacing next to person 14 after 'married'.
Note also that the "untitled" attachment below is getting copied whenever I edit the post to correct spelling or add some words.
I print the Descendants report and look up on various sources and key my info from that. Since Update now will not print anything I type in second screen (facts). Can only key info in Places field to print. On old version Fact Notes would not always print, so leery of using that. although they appear to print now. I think if Places info too long, it lost or did not print, but seems to be all I can use now. Have large family, lots of info - 160 pages. Now I have to go move all the fields to places. Anyone else have this problem? Where do you key all your stories, extended info and get it all printed? I need tp keep a printed copy in case infor lost, I can re key, but so much info to constantly be proofing. Will call tech in the morning.
Is there a way to run a report to find similar data points in ancestros profiles? For example, I'd like to see a list of everyone who was born and dieed between X dates, and be able to refine that by Y area. Or everyone who is listed as buried at X cemetary. If that's not possible, is there a way to extract the profile information into an Excel format so I can process there?