When you upgrade one of your family sites to a MyHeritage Premium Plus family site subscription you get:
* Unlimited number of people to grow your family tree.
* Unlimited storage for family photos, videos, and documents.
* Priority email support to get answers quickly.
* Family Tree Builder Premium – Smart Match Merge, All-in-one chart and interactive maps.
* Special features like Timeline and Timebook.
* Enhanced Smart Matching – confirm and reject matches, contact Site Manager, automatic merge.
* Premium Record Matching to find exciting historical discoveries.
* Access to the MyHeritage collections in SuperSearch to boost your research.
The collections available to you as a PremiumPlus family site subscriber are as follows.
1. MyHeritage Family sites
2. MyHeritage members
3. MyHeritage family tree individuals
4. MyHeritage photos
Through the SuperSearch we also provide access to external records however to view these records requires payment and therefore you are being asked to pay for an extra subscription.
The subscription that will allow you access to these external records is a Data subscription.
A data subscription is an annual subscription that allows you full access SuperSearch and Record Matches.
SuperSearch is MyHeritage’s research tool that allows you to search in approximately 5 billion records records from around the world. SuperSearch includes exclusive records from all over the world that, in most cases, are only available on MyHeritage.
Record Matches automatically matches the people in your family tree to the billions of records in SuperSearch and notifies you of matches. A data subscription allows you to confirm or reject matches, view records and download them.
It's not helpful at all. That information should be CLEARLY provided up front before we pay for a premium plus subscription. There should be a comparision chart detailing what is included in each type of membership. We all know that will never happen because then you wouldn't get any new subscribers. They would all see the true cost of using your service.
I also feel really upset by this. The problem is that when you first go to myheritage.com, there is no explanation of all the plans or charges anywhere that I can see. They just invite you to start your family tree with a “free plan” and no hints of what the future charges might be.
I bought the Premium plan so I could upload my GEDCOM file with ~2K people. But then when I went to check out some of the smart matches, I was informed that I'd now have to purchase a data plan if I wanted to actually see the data! How is this not deceptive?
This just confirms my worst suspicions about all of these online genealogy companies. Frankly, I feel I was scammed and will just let the money I spent for the Premium plan be a lesson in why I shouldn't buy anything without knowing exactly what I'm getting.
I just received this phone number and I had to look it up and it came from MyHeritage! I had to google what phone number that was and to my disgust of how they market. I did NOT ask for the company to call me. Every scam callers, telemarketers, and even organizers phone calls are deleted immediately because first of all, I am Deaf, secondly, I refuse voice calls and even voice messages.
Please STOP calling people, MyHeritage! I tried to find "Contact Us" page but apparently you do not so I had to post this on forum! Right now, I have to focus mostly on my own software and another genealogy website that has my family goes back to the Roman Empire! Yes, 300 something AD! This site limits because you have to pay for membership to get more data. I am happy with the Mormon's version.
Thank you! Oh! I tried to find how they know my number, and I do not see my number on my account. Just other stuff. I wanted to put JENNA'S NUMBER on it!