I actually do matches in the on-line mode but (on my other screen) I bring up the full name (I match by last name) in Family Tree Builder, and click on Record Match there.
Which means (just looking up the one name) there are only a few record matches and it is simple to kill the inappropriate newspaper matches.
It is much less simple to find the relevant article in the full page display! A colour marking would be fantastic. Since my typing is getting a bit better I usually type the article into the Notes in FTB.
For about a week now, census records are not being extracted for family members. When we accept a record match for someone in any US census, we get a screen with the person's record match and a section that says "Extract information for x more relatives of E". We then go through the process of selecting the info we want for each person and then hit the button to extract the data. Everything looks good, and there are no error messages. Looking at the individual profiles, however, it's clear that data has been extracted for only the original person - nothing for any of the family members.
Would you be so kind as to contact the support team from your registered MyHeritage email address to firstname.lastname@example.org. Please also proviode them with as much information as you can and if possible provide screenshots of what you are seeing.
When I am doing Record Matching it frequently happens that I get correctly two persons to match. In addition the system suggests a considerable number of persons to be added at the same time. The problem is that I some times clearly recollect them to already exist in my system. A tedious check confirms this is the case. Sometimes I do not remember their existence and these additions become duplicates. Unfortunately there is no fast way of confirming a suspicion. Removing duplicates is a tedious and time-consuming as an efficient removal process is lacking. A browsing facility would be perhaps help?
There is more on the same subject. Sometimes it happens that in the family to be matched the ages of the children are such that their identity is hidden by the system or by the web site manager. It follows that these children have no particulars to be matched in the Smart Match process. Hence they actually do not have any identity, hence labeled Unknown. I may be wrong, but it looked me that when several Smart Matches were offered, all with the same set of Unknowns, the Unknowns are re-introduced as new entries every time. It might be impossible to resolve this issue. Comments?
I am looking for advice and a solution, hopefully from a MyHeritage staff member.
I have found a MyHeritage account that I believe contains information about my ancestry, from what little I can see of it. But it is locked down and I can't access anything about it. All I get when I try to go to the page is "This is a private family site" with no options about what can be done.
I believe the person who added this information to MyHeritage is deceased.
I must be doing something wrong?? When I confirm a census record match (with all family listed), I'm getting multiple entries for the same census. Say a person has 4 kids and each time that gets confirmed for each kid muliple "events" are created? I happened to look at a record after spending an hour confirming record matchs and found all the multiple "events" ..I suppose now I have to spend many hours undoing...
i need to find out the county in Mississippi where my parents were married. I need a site that lets me look up one thing w/o a subscription. Does anyone know of one? Apparently Mississippi does not centralize their marriage licenses.
For the last several months, Jan-Mar, I have been doing searches for information in newspapers in the midwest. Now, it seems that they have completely disappeared! None of my searches return anything. Can someone tell me why and if these will be available again and when?
Same thing happened to me. After sending multiple emails and calling the billing office, I finally got someone to tell me what was happening. The servers are being replaced in a data center that handles newspaper archives. Person I talked to told me that it happened suddenly, was out of control of the company, and that people would be receiving emails regarding it. Newspaper archives would be down until at least March 23. I believed the story until I saw a message on a local newspaper archive (a FREE site, by the way) that had a ribbon running across the top stating servers would be down from March 17 to March 23. So obviously it is a large data center affecting many archives. Disappointing that MyHeritage could not have the decency to also forewarn customers of an impending service delay. Someone, somewhere did not do their job!! I never did get an email from the company until the newspaper archives had been down for 5 days and I noticed today that all previous posts on the forum regarding the subject seem to have disappeared. Messed up my research project bigtime! Not a happy camper!
Thanks for that information. Looks like they could have let us know about the problem. Fortunately, I had finished the project that I was working on. I am wanting to start another, but I can just wait until the information is available again.
What if you discover what you think is an error in researching someone's family tree. Since the information is only as good as that given by the peoson providing it, I am sure this happens occasionally. Is there a way to discover if the information is, indeed, an error.
Happens a lot. There seem to be two main categories. Discrepancies and uncertainties.
Often if something in their tree is different to what I have (a discrepancy) I contact them; very frequently it is an obvious error and they are happy to change their details or explain to you how you might have the error.
I use the on-line smart-matching, works well for me; and I REVIEW every individual Match and watch for anything different between their record and mine.
Like the recent one where the other person had someone born after they had died. Told the site owner and they were happy and fixed it.
The MH add-on Records Matching deal is really useful, and I have access through my wife's subscription to ancestry records.
Uncertainties are more serious and I wish MH had a third category of matches; confirmed and unconfirmed we have but the unconfirmed (where we have reviewed the match and can't confirm it) stay there forever. We need the third category...for matches that are To be Reviewed (or some other designation). With a place to record the reason we think it MAY be a match but need more information or some uncertainty resolved. Otherwise it sits there unconfirmed and I look at it as a new 'possible match' next time I see it because I have forgotten...
And then others could see why you are (not yet, anyway) able to confirm the match and maybe come up with the answer...
I have addressed all of the my SmartMatches and Record Matches but my site shows there is one SmartMatch still to be processed and 4 Record Matches. If I click to display the items nothing is displayed and there does not seem to be able get rid of them. Has anyone else seen this? Is there a way of identifying the records?
Discoveries > SmartMatches > (select the tree I am working on) > People > Last Name > and go to the page number I am working on (from a handwritten record) and select the next entry with matches Pending.
That's just my preferred method and it may not make any difference to the situation.
Anyway I process the matches individually ('Review") ; and in as many sometimes one in ten Names that I match, I run out of Matches for that name but the record shows One Match Pending. But there are no match details!
And when I go back to the alpha list (click on SmartMatches to go back to the alpha list) it is the same. The list shows One Match Pending but if I click on that there is no match.
I reported it awhile back and got a nice reply and it seemed to be getting better but the situation persists.
I don't actually know if a match has disappeared or maybe there is no match actually there...