I wonder if anyone could be of help. I have spent about 2 years building up my family tree and recently every time I access it i find all my photos have vanished. I upload them all again (or add new ones) but when I access the tree a few days later those photos, files etc arent there. Lord knows why, but has anyone else encountered similar problems.
My cousin started a family tree site here on my heritage. We are cousins so have common relatives. I want to investigate my limb of the family tree and start my own site here at my heritage. Can i download the data to the computer program and upload it back to my new site and delete his limb of the tree that has stuff i do not want? I cant seem to get this to work after searching here and the web for help. I plan to then get the premium subscription for more research but dont want to be doing it on his tree that is very cluttered.
I just upgraded Famil Tree Builder to lastest version 9.0.0.8397 and now when I create reports and want to change the report options, this new version has the report options link greyed out. Has anyone else had this problem??
Was not really sure what Subject title to give this.
Do I need/have to "clean out" my site before I can upload it to a Gedcom file?. I have many duplications and according to the Tree Checker questionable info. It will take some time to make my site absolutely "clean". Am contemplating to upload my GEDCOM to Ancestry. Can someone help ??
I am connected to my cousin's family tree. I just bought an unlimited membership and want to start my own family tree. How do I do that? It says I can't change my cousin's tree and does not offer a choice to start a new one.
Hi i would like to ask you if there is any way to print my family tree in one book, after i finish it of course in greek language. Is that possible with the premium? or it is not possible at all?
I had created my Family Tree using the Family Tree Builder, where I had entered names, dates and connections between family members. I had entered 233 names in total. However I upgraded to version 8 0 0 8397. Since then all I can see in my Family Tree are the numbers from 1 to 233 but all the names and dates are missing - can I get them back?
Using special characters in passwords prevents the FTB from being able to login to the account. I have to use a less secure password in order to sync my data. I know I am entering the correct password as I am able to log in on the site. This oversight should be rectified.
I have just downloaded FTB. On my main site I seem to have several versions of my tree. FTB indicates "There is a conflict between the version of your family tree on the family site and the version in Family Tree Builder". I am finding this all very confusing and can't find an email address to ask directly. Is there a simple explanation please.
Sometimes when I create a fan chart in FTB there is a line which goes continuously through the whole chart. That makes it hard to determine the connection of people. I figured out that sometimes when I change line width it goes away, but not always. I attached two examples of the same tree but one with line width 2 and the other with line width 3. Both have lines.
I bought a new laptop and transferred Family Tree Builder to it. Otherwise everything works fine but notes and places are not visible. What should i do?
When I import pictures in my tree, the editor software turn the photo at 90°. There is no option to turn back. When I turn the picture of 90° before imporation, the software let it turned ... So all my photos imported from my computer are turned (90°).
Do you have the same problem ? Is there a solution ?
... Millennia Corporation and MyHeritage have started joint work on a new version of the Legacy Family Tree software — version 10 — which will include the optional capability to sync family trees to MyHeritage’s website...
Changed my Password to my family tree on MyHeritage. No problems, can sign in to MyHeritage whenever I want. BUT since changing my Password I can no longer Sync (Publish) between the Family Tree Builder software and my Family Tree on MyHeritage. Error message reads - "The password you have provided is incorrect, please try again. If you forgot your password, please click Forgot Password link below." I have also tried clicking on the Forgot Password link, retyped in my new password and got access to my Family Tree on the website, but still can't Sync (Publish) from the software. Hope you can help with this as Support at MyHeritage have not replied to my email.
I have a large number of pdf and word documents attached to people in Family Tree Builder. "Synchronize" uploads new photos, but does not upload documents to Myheritage. (A very few have uploaded but are blank in Myheritage). How do I do it?
I continue to have trouble syncing with online tree. I have uninstalled and reinstalled my heritage family tree maker, now I am getting an "error 11" message. If anyone knows what this means, I'd appreciate it.
Okay they make some sense, I am almost entirely of British Isle descent going back to the 1700s on both sides of my family. And my results have a significant chunk of Scandinavian DNA (which makes some sense being that Vikings used to raid Britain but the part that has me confused is the 0% English as I have done my family tree and I have a significant amount of English ancestors and many English surnames (Bonwick. Ferguson, Foster) ex. on top of that many of my ancestors lived in Southern Britain. So why does it why does it say 0% the Scottish and Irish part makes sense around where its at as I also have many Scottish ancestors (Campbell is my mothers maiden name).
PS. 23andMe made no mention of my West Asian background (though GEDMatch did mention Cyprus) and it also said I was only about 4% Scandinavian as opposed to 30%. What am I to make of these mixed results?
After a lengthy break and getting a new computer, I've reinstalled My Family Tree Builder, Ver 7.0.0 Build 7143, release date March 2015, to continue working on a project.
I tried to open a project called 'R-Pella' and received an error - "The genealogy project could not be loaded due to an error" as shown in the attachment.
Could you please try to identify the error and correct this, I do not have any other backup of this project and this is very upsetting as I will have to get all the details over again.
So I started an account supposedly 6 years ago. Downloaded the family tree builder and had a few hundred people filled out in my family. I stopped using that computer, I still have it and it works, when I got a laptop. I brought it up on the old pc and it's all still on there but whenever I try to bring it up using the email address and password for it on my laptop family tree builder it says I have no sites. Where did all of it go? I came on this site and typed in the email and password and it brings up my name but says I'm not a member. Why can I not bring up the family trees I had using the same information?
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