I am another person who downloaded V8 and have been frustraited with Smart Match not working. This is one of the key features I use and I would not have downloaded v8 if I had know it was not implemented.
When will this happen and how do I revert back to v7 of FTB in hte mean time?
I have done my family tree using FTB Mac version 188.8.131.5249 and after sincing to my family site, many records are incomplete. Some of records are without first name, some of them even without surname, however other informations in records are unchanged. In my local Mac FTB project are all of these records completed and with names. And if I download family tree from site to other FTB on windows the same problem occurred. Even if I export gedcom file from both Mac or direct from the site, the names in these same records are missing there.
It looks like V8 has been released too early and MyHeritage is using us to test it for them. I personally use the Tree Consistency Checker to verify after installing Discoveries or Smart Matches. It has not been implemented yet in V8. I see other people are also having issues. I suggest nobody download it until at least one or two service releases have been released.
The green smart match button no longer works - clicking it takes me to te normal match screen, which will tells me, for example, that there are "10 smart matches", but it does not display them! Clicking on "update now" doesn't change that. Also the "show the additional XX smart matches" and "change smart matching options" links are missing.
Interesting development - I tried going to the "Overview" tab and clicking on the link to a person that way, and found that (a) if there is one previously confirmed match, then it will open the "matches" tab and display all matches and the links, but (b) if there are no previously confirmed matches, it goes to the "matches" tab, indicates the number of matches, but does not display any. However (c) if there is more than one confirmed, the "matches" tab opens up and tells me there is one smart match but will not display it
Also I know that I have checked over 35.500 smart matches on the web, so it appears that the smart matches are still not synced betweeb web and FTB, but I know that I had confirmed hundreds or thousands of smart matches through FTB, and these all now appear to have been lost.
Also I entered some burial details via a record match with Billion Graves on the website, and then synced from FTB, and the new information did not appear in FTB.
MH - please advise how I can cancel the automatic subscription renewal.
We have built family website at MyHeritage (MH), 2000 people at present. I tried to use FamilyTreeBuilder (FTB) software few months ago. Software offers the function synchronize, so I used this function in order to have the same data in FTB and MH. After few seconds of work I recognised the problem and stopped running of the function immediately. That time FTB deleted persons in MH. We lost approx. 700 persons that had been entered in MH before. I went through the Help file, but I did not find how I can copy data from our family web page MyHeritage to the FamilyTreeBuilder running on the computer. Can anybody give me some advice?
I just downloaded the Family Tree Builder without setting up a paid myheritage.com account. I am wondering if my information is being sent to the website. I selected the option that it not be backed up on line. Yet I get the distinct feeling it is. I have gotten notices on the family tree builder regarding infomation that is available on family members but because I don't have an account on the website I am unable to access the information. I didn't really want the tree builder for that purpose anyway. If it is sharing with the site does anyone know how to turn it off or is that not an option?