Im trying to put togather our family tree, the app has been doing great till i added my sister and her family it has 2 of her children listed as her grand children , it will not allow me to correct the problem i know these are her children because i taised them as my own please help.
Every time I try to use smart matching in one of my trees I get a small pop-up with the message "The parameter is incorrect".
I am also unable to open another tree if I've opened this tree first and I cannot close the family tree builder program - I have to open task manager and close it from there. I get the same message for all of these actions.
I synced my tree once after I started getting this message but now I get a message say syncing has been disabled.
I've added several new people to my tree and wondering if I should just start deleting them in hopes that will fix the problem. I can't see anything obvious wrong with any of the entries though and don't want to do this needlessly.
hi, when i set up the family tree, my family comes from spain, women do not take their husband's last name and i found that when i type my mother, grandmother, great-grandmother, your system automatically changed their family name, their last name to their husband's name, therefore that is not correct information, i wonder if you have another system for european ancestors with their proper name, it seems that your system is geared to united states, britain and canada thank you for your help
I have tried going by the instructions, on deleting people, but it is not working. I do not find any icon or button that says Family tree builder, so I am trying to do it from the family tree. Please help. Thank you.
When I first started I was just inserting everything and now have a lot of UNKNOWNS, I need to get rid of.
I am a new user. I am writing to tell you you have fonts on your website/pages that are too small. I already have my webpage increased to 125% of normal and many lines of words on your webpages are way too small. Please consider increasing the font size.
I had a problem with my heritage site a few years ago and I lost a number of entries. In trying to restore my origional site, I ended up with a number of restored sites. Is there a way to combine these sites without duplicating the entries ?
If this is not possible, can I delete the extra sites without wiping out everything ?