You must inform yourself first of the linguistic and cultural practices of the person's culture of origin. For example, rocket builder Werner should be entered with a last name of "Von Braun"; but composer Ludwig with a last name of "Beethoven".
Hey! I should have written that I DO know the meaning of "De" and "Von". Really! My concern is whether AUTOMATED SEARCHES can handle it. The search on FTB does not. If I type "Lorraine" when the last name is "de Lorraine" the FTB cannot find the person.
If you are using our mobile app for Android (for smartphones and tablets such as Samsung ones), then there is not a way at the moment to centre a photo so that the face of the person appears on the correct centred part of the profile picture.
I will forward your question as an improvement suggestion for our Mobile Team, to take in consideration for future new versions of the app.
Some people on my page shows up as «unknown», for no appearant reason. They look fine in the offline app. Why? Also, is there a way to get support on this page? I paid top dollar for it, so I would expect it, please pardon my bluntness.
You can always find instant help on our Help Centre page that you can find here. Or on the bottom of the main MyHeritage page. If you don't find a specific proper answer, you will always find a possibility to 'ask an agent'.
Regarding your question, please visit the link below that might be of help:
I'm having a problem where I'm generating charts but the results are overlapping. I'm attaching an example to this post, and in several places boxes from one person are put on top of other boxes, making it virtually unreadable. "Conrad Walz" and "Johann Valentin Rauchalles" are two examples towards the top of this chart.
I believe this is a bug with the website, as it happens with multiple charts of different people, and with different styles of charts as well.
Three months ago I sent a message to support about what happened to all my News Articles and Message Forums--I had a LOT of archived material and IT IS NOW GONE, AS WELL AS THE MENU ITEMS UNDER Apps for Articles and Message Forums.
What happened to these? This is outrageous. To take away those major feature AND THE DATA--I have 11 sites and will have to send a mass email to all members of THIS HORRENDOUS LOSS OF DATA. You didn't even bother to notify us so we could save the data.
iT WILL take me a while, but need to dismantlle all sites and find somethng somewhere else.
I hope there is a reasonable explanation!
ALSO the Apps Menu Item for LINKS is gone so cannot access links that were added!
Thank you for your help and you seem correct. I think we can access the content, BUT I cannot post new articles--it let's me attempt and then click Save, but the new articles does not show up in the list of Articles. And no where to add MyPages anywhere.
My son is a Senior web programmer--maybe he can offer to help them.
Different users have different menus? That is strange.
Perhaps if we keep this forum message going--someone from MyHeritage will reply.
Hello, I too have just discovered the missing/moved features opf our myheritage.com site "Message Boards" and "Links" which used to be under "Apps" along the main upper menu.
Thanks to this thread & Pat's info I too have found them under: Family Tree -> Manage Trees -> then under "Additional Family Pages" down the bottom.
My menu there is:
I've successfully accessed, browsed, edited & added some new content to both my Message Boards & Links just now, thankfully.
However, it's very annoying this change occurred without any apparent official advice from MyHeritage.com.
Such poor service will certainly discourage me & other members from renewing any membership, and I'll certainly consider not renewing, delting and changing to some other online service if they actually removethe Message Boards & Links features of our sites.
I too will submit a support message querying such.