As far as I know, MH shows many relationships more distant than what they define as 'close' as long as your tree has less than 5000 persons. But if you use FTB, it will show more distant relationships on FTB. Like you, I use it all the time---on FTB. Then do a printscreen to send to the persons in question. I have pestered them about this problem with the on-line tree more than once!
FTB is Family Tree Builder, the off-line version of the family tree, which I initially used to create the tree and have always used to update the tree and then 'publish' to the on-line tree (it's called 'syncing' nowadays). I do not use gedcom, because I don't want to screw up the format of my tree--I have had to use several work-arounds over the years to make it serve my purposes. But the on-line tree is public and anyone can take a look and download whatever is of interest. If others use gedcom on my tree, they do so at their peril.
Hi, l also hit 5000 people limit, rendering the web tool much less useful. However l have been avoiding usin FTB as it messed my tree up really badly once, either losing data or making it private, breaking connections etc. also it seemed to overwrite newer website content with older offline content when syncing.
Would you have any tips for safe usage, settings etc.?
mY PROBLEM too..now only shows up to 20 direct ancestors noone else...and I have just gone over 5000..seems very odd? and most useless if you want to do relation ships.....under 5000 I got 60 generations plus to print out ..now only goes to 20 generations..how weird so do I have to delete down to 5000 to get that to work again?...seems counterproductive as I wont match anyone unless they are in my Family Tree..so anyone matching over 20 generations..tough luck...
I made a complaint through the customer service, and when they finally understood what the issue is they admitted it is a bug and that it has been reported to the developers. It was several weeks ago though, and still not fixed, so it would be helpful if more people complained about it, to make it a higher priority.
It has been known to MH staff for years already, and the statement was that for larger trees it would be too difficult and take too much time for calculating relationship. Therefore, a limit has been deliberately set at 5000 profiles.
So, I look forward to see MH developers to fix this bug.
I just noticed that many people in my family tree has been modified with dead cause as DEAT. I didn't add it myself. It happen without my touch for many persons in my tree. Now I had to modify all of them manually!!!
I have photos imported from other trees via "Instant discoveries". However the photo does not appear to become the profile photo in my tree (which has no profile photo for that person). It would be nice if it did, or if there was an option to do this.
I've also found that simply downloading the photos and reuploading them (which creates duplicates) often doesn't work, as though it recognises this photo is someone else's photo and won't let me. So I have to manipulate the photo in photoshop (like resizing it slightly) to change it before it will allow me to upload it.
Also, from using Smart Matching I tend to import the same set of photos into one person over and over again. There really should be a duplicate checker.
Another issue I notice while i'm on photos is that sometimes someone (a user concerned with sharing photos) uploads photos, and tags a bunch of people who don't exist in the tree yet. Then afterwards when those people are added to the tree (by a user concerned about completing the tree) there is no link between the tree person and the tagged person. It would be nice to kind of 'smart match' tagged persons to people in the tree as well. Sometimes people tag someone as "Sally - Bob's Wife" so automating that might be problematic, maybe if there was an interface to drag'n'drop tags of non-tree people onto tags of tree-people or something like that so one could organise all that stuff.
I just found out that the picture i tought is my great-great-grandfather actually is his father-in-law, so i deleted his profile photo and uploaded another but there is some problem and while the photo itself is deleted the preview photo continue to appar and there is now way to delete it.
I'm trying to add someone who had sex with his daughter and produced a male offspring from this, but it refuses to let the child have them as parents or for the daughter to have been a partner of her father. How do I fix this?