What is the best way of adding periods of residency for a person? Say, 1910 - 1915 at Address A.
I know I can add, say, a specific date (for example, Residence -> Census), but rather than that I'd like to add a period with multiple citations to back it up (e.g. multiple censuses, yearly electoral rolls, etc)
I have made a number of people in my family trees "private" due to privacy concerns expressed by some people. I clicked on the "This person is private" checkbox and then synced to my Web site. It indeed marks the person private but the person appears as "Unknown" when I view the family tree.
I have seen some trees where the name of the person appears as "Private" followed by their last name/maiden names if applicable. I would prefer that the people I mark as private appear with "Private" instead of "Unknown." Is there any way I can do this?
This site is poorly built for those of us that are visually impaired and using a screen reader. I thought I had updated my home page welcome message, but I can't find it on the home page. What am I missing? Thanks.
In the online family tree, some family members have a black band on the upper left corner of their avatar/photo/silhouette. I've searched the help site and forums and cannot find the key to what this means.
There is potential here for a feature request akin to a centralized icon key/decoder.
When I created my new MyHeritage account, I imported two separate GEDCOM files. I had exported them from Geni. One of the files was my blood relateives. The other file was my wife's blood relatives. Now, I think I have two separate trees in myHeritage. I'd like to have just one family tree. I'm not sure if this question makes sense, so please feel free to let me know if I can be more clear.
I merged 23andme to my heritage family tree. Now I cannot get to my tree except thru 23andme. When I do, I am going as someone requesting membership and not as the site manager which I am. How can I get back to my tree as the site manager?
This is my last try to report MyHeritage bug and I hope it will not be ignored as the previous problems.
I create a person and put its job into its details. When the job string contains diacratics, these characters are lost when the tree is downloaded into Family Tree builder. For example, I write job "mistr pekařský" in Online tree, the FTB will contain "mistr pekask" only and this malformed string is transferred back to online tree on synchronization.
It does not happen, if I write such job in FTB directly.
Please, fix it and do not ignore people's problems.
All of a sudden, about a couple days ago, the site stopped showing how I am related to other leaves on my trees unless the relation is incredible simple (basically just direct ancestors and my parent's cousins, otherwise it no longer bother tells you stuff like 3 rd cousin 3 times removed or 3rd cousin's step-brother's wife's son, etc.).
I have started 2 new trees which have basically split my family tree into 2 smaller trees, mainly because it is much easier to work with. However I would like to transfer info from my original family tree to the smaller trees. Is this possible?
When I started my first family-wide site I added photos one by one, scanning a stack of old family snapshots. Fine!
Now I am creating new more directed sites and want to add some of those photos from the first site. I don't want to scan them again. I did not save the original scans to my computer so I assume they are stored in a file with my site..? From that first site I can view complete albums with the photos I need.
How can I access those original albums from the newer sites? Probably a simple answer for you "old timers" but my history with you began in January.
Just received an "invitation" by a member of My Heritage on my personal email. I did not accept nor followed the link. When I went to my homepage I found that I apparently already accepted the invitation ?? I would like to "research" this other family site first as I had never seen the name before.There also is no opportunity to "decline" the invitation. Has anyone come across this involuntary acceptance of an invitation ??
Two weeks ago "Smart Matching" no longer added information or close relatives to my tree upon confirmation. The feature accepts the match as complete but no new information or close relatives are posted to my tree.
After a few emails were exchanged with Tech Support the problem was identified as a "Bug" and my issue was logged.
Today the problem expanded. I can no longer edit or add information to anyone in my tree. When I attempt to do so I get an "Error" message, advising me to "Try again later". This new development has lasted throughout the day.
I use MyHeritage online rather than FTB due to past data loss.
Can anyone advise if there is anything I can do to remedy or work-around these problems?
This is to let myheritage know - that I have had it with your bad helpdesk ad support service. I have now been waiting from Dec / January (... cannot even exactly remember, as it is soooooooooooooo long ago - but I believe it is more than 3 months!!!!) - that I have been waiting to be helped by you. I have sent you various emails and I have also phoned you about 4 or 5 times and no one has helped me yet! Your backup service is not working on my side and I have lost most of my years and years of work and profiles. I have had it all on my own familysite, ( have not been working in myfamilytree buider as far as I know.) I am a premium plus member for many years and I cannot undstand how I am not helped yet - as I am paying good money for this service. Vague answers and promises are just not good enough anymore and I cannot tell you how crosss I am today. I was told various times that someone would phone me back, to take over my computer with viewfinder - to help me to retrieve this January 2016 backup. I also cannot get any ''discoveries'' anymore. Please get in touch with me! I have had various customer support ticket numbers and still no one is fixing my techno problem. My profiles are down tomore or less just over 4000 - where it should be almost 12000! I am extremely upset. My dad is failing in health and I cannot print this for him, which is what I wanted to do all along and your system and suport are now letting me down in doing this for him. I do not have much time left! If this is not solved - I am cancellng my very long subscribtion and I will let everyone know how bad your service to a very old customer has been. I am extemely dissppointed! I am going to the top with this - I am teling you now - solve this matter, or there are going to be ripples all over you! Wilma.
Somebody has mispelled maiden surname of my grandmother, and while all the other info like birth date, death, children etc corespond I would like to let know the other person to correct the spelling. It is obviously the same person.
Also, i just got match from GENI, there they have death date of my grandmotther as 5th February 1888, which is actually her birth, there is no way to correct the data, or notify anybody. There are other informations which I know I have right as I got them from archive entries and other people have them wrong. I just wonder how much can be trusted when people cannot correct obvious nonsence?
My paternal grandmother has been a mystery to me, and my father and aunt, for all our lives. All we know are the following:
-Told name was Mary Layne Hewitt
- Had 2 children with Harry Francis Koontz (1 boy, Michael Kevin in 1956, and 1 girl, Patricia Alice in 1959)
-Michael Kevin was born at Camp Pendleton, CA, since Harry was in Marines at that time
-Mary was 22 when Patricia was born
-Disappeared shortly thereafter.
My father and aunt spent most of their childhoods in and out of foster care and never knew their mother. We have been engaged in a lifelong search to find her, and at one point, Oprah almost took up the case to help us find her. Any insights or info?