How exactly do you make a bug reprot to this company (myhearitage) when their message system for reporting bugs is broken and their telephone line system results in the message "the other person has cleared " as soon as you press the correct option ?
Is MyHeritage in Meltdown ?
There are several bugs that have been there for over ayear now and worryinbgly, nobody seems either able or prepared to fix them.
1) It is still impossible to restore the default welcome message on the family tree intro page
2) FTB version 8 still displays "invalid sync error" when syncing from the program, no matter what the result
3) When trying to post messages to help other users who have incorrectly copied information from my website to theirs, the page asks me to enter an anti-spam code, unfortunately the box with the spam code in it is blank therefore no message can be posted. see attached (if the system doesn't have a bug stopping me from adding the attachment that is )
I finally (after trying for a week) got a successful GEDCOM uploaded and then downloaded into Ancestry.com. Everything but the 1700 photos made the trip. The correct "photos included" button was checked. That was my first experience with GEDCOM. Is there any expectation of a different result with photos surviving with more tries?
What is the best way of adding periods of residency for a person? Say, 1910 - 1915 at Address A.
I know I can add, say, a specific date (for example, Residence -> Census), but rather than that I'd like to add a period with multiple citations to back it up (e.g. multiple censuses, yearly electoral rolls, etc)
This site is poorly built for those of us that are visually impaired and using a screen reader. I thought I had updated my home page welcome message, but I can't find it on the home page. What am I missing? Thanks.
In the online family tree, some family members have a black band on the upper left corner of their avatar/photo/silhouette. I've searched the help site and forums and cannot find the key to what this means.
There is potential here for a feature request akin to a centralized icon key/decoder.