I have noted for the past several months the Family Updates Emaill for our site has not been received by myself and several of my sites members have recently contacted me about also not receiving these EMAILS recently.
I have rechecked 'spam' and other EMAIL settings these have not changed no impediment there, neither have the the 'preference' settings on our MH site i.e. Send site members a weekly updates email & Subscribe me to this site's updates email are both checked!
These updates are important for my site members as it does keep them informed and engaged with our research project.
Are there any other MH subscribers experiencing this issue?
PS I did note an issue where another MH member had not been receiving 'Event Reminder' messages I do not think this is related to the 'Family Update Emails' however I noted my calender setting was also 5 years I have amended this to 10 years
Hello, I'm webmaster in Jaroš a Kozúbková rodinný web (https://www.myheritage.cz/site-173285551/jaro%C5%A1-a-kozubkova-rodinny-web) and i cannot to edit person or add new persons. This feature was available for me in the past. I Didn't do any changes in membershift of site members. It is possible to fix it back?
I have noticed that for the past few months, I am no longer getting any event notification mails from my myheritage site. In the past for any event like birthday,marriage anniversary etc I used to get a notification one or two days in advance but not anymore. I checked in my settings of the site and notifications are already enabled.
I also checked my spam folders and there also no mails of events
firstly i wish to apologize to all, i know my tree has MANY mistakes, doubles and incorrect information . i do not know how to correcting all of it without messing it up worse, so i am afraid to touch anything. if any of you are able to correct anything please FEEL FREE TO DO SO. also for robert berube and toby freeman i have found that the information for sophie delphine lepage mt great grandmother IS NOT CORRECT. i have since found the following - she was born may 5th, 1843 in trois pistoles quebec. she died in 1906 in st. hubert, temiscouata quebec