I manage three Kits including my own. When I now go to DNA>Manage DNA Kits the three appear but when I click on the symbol to the right of the Kits and then View My Matches MY results appear! (I was wondering, over the past few months, why I have not been receiving any notifications of any new matches and now I know).
The Kits affected are FT-FAE7D3 uploaded on Oct 1 2017 amd FT-D83623 uploaded on Oct 11 2017. As neither are no longer assigned to me I have re-assigned the first but that has not made any difference.
Would MyHeritage please make the relevant corrections.
Be very wary of this organization. They put additional charges on your credit card with out approval. So far in the last 2 weeks I have had $380.57 AUD in charges from this company. The full package is $215, which I signed up for , but since then an additional $171.59 has been deducted. Requests for answers have gone ignored. Overall this seems to be a fraudulent organization.
I am a healthcare professional and had my DNA analysis done by MyHeritage. Through this thread, I have found out how misinformed a few people are about the services that this company offers.
The service that MyHeritage provides is merely genetic testing. The way they analyse the samples you submit is by checking on parts of your DNA that match certain population pools. In short, they merely determine the probabilty that your genes have the same sequence as other people from other ethnicities. Proper genealogy takes a look at things beyond genetic analysis.
THEY DO NOT LOOK AT YOUR FAMILY TREE, TRACE YOUR ROOTS THROUGH YOUR LINEAGE HISTORY, AND DETERMINE WHO YOU ARE.
I thought of sharing my two cents because it wasn't fair to anyone to vent their "disappointment" that they were provided "inaccurate results" on the basis of results of DNA loci testing. Before spending your hard earned cash on a service such as this, read about it. You'll be glad you did.
I ran my raw DNA obtained via Ancestry with whom I first tested 4 months ago through My Heritage and the results are shockingly INACCURATE. I have a good paper trail so excepting for my Jewish heritage and that is why I tried Heritage. I had planned to buy a kit to test our mom. Really glad I didn't. My Heritage has me at 68% Scandinavian and small percentages of Irish. Scottish, Welsh and English. I actually have a great deal of British and Celtic ancestry, and known German ancestry, as well as Jewish ancestry. MH matched me with a cousin with a very Scandinavian surname and his DNA column read like mine should have shown up as it does on Ancestry and in Gedmatch calculators, even showing Jewish DNA. Very disappointed and I wonder if there is some issue with analyzing raw DNA that has originally been tested with another company. Anyway, don't think I'll waste any more time and certainly no money. Again, very disappointed as I did want to find out about our Jewish ancestry as I have an extremely limited paper trail.
I admin 4 kits . I tested on FTDNA. I like the My Heritage site and opted to upload the raw dna data to it. I was on it for a couple of months and enjoyed it until I got a perfect match for myself. an identical twin. Thinking I had been hacked I deleted all the kits. I found out what had happened and discovered My Heritage was not at fault so I uploaded the kits again. However none of the matches were the same the second time round. My matches were actually my 2nd Cousins. and so were one of the other kits.This leads me to believe that my data was not deleted at all and some algorithim decided to pair my two of my kits with another kit that I manage. This was missleading and wrong. I have been working on my family tree and need to upgrade to load it onto the site. This I would like to do but what guarantee have I of the same thing not happening again. Recently I uploaded my own raw data and was again matched wrongly. HELP
I was supposed to be getting the results of my DNA-test between 29th of march and 5th of April. It is now the 6th of April and the only message that I have been given is that my DNA-test is for some reason, delayed. When these sorts of things happen (which is completely normal) try and EXPLAIN the situation to the customer. Instead, I have to wait for an imaginary date, because of an imaginary reason. I want to know what went wrong, how it is going to affect my final test-results AND how long it will take. Not only has it taken 4 months for you to deliver the DNA-kit to me, now the test results itself is delayed. Inform your customers. (Also tried calling your customer support, where I was the next in line. I waited 45 MINUTES(!) before I just finally hung up. Seems someone is not very keen on doing that specific job).
One of my biggest concerns with using MyHeritage was the complaint that they whitewashed their results; which was shown to be a valid issue once I received my ethnic breakdown.
My family history can be traced primarily through indigenous Mexico and Spain. I know that there are missing gaps in the records since a lot of it was wiped out, but, the biggest percentage was simply labeled as "Central American" which I found to be ambiguous and generic. The following percentage in my breakdown was European, which makes sense, but the results attest that I am more Scandinavian than Iberian.
Seeing this, I decided to run my results through gedmatch.com using the Eurogenes K36 source. I feel like these results better encompassed what I expected to see in my ethnic breakdown. Amerindian was the biggest percentage, followed by Iberian, and Italian. There were other European percentages but they were significantly smaller--for example, Fennoscandian was only 0.78 percent which I find more accurate in light of what I know of my ancestry.
While I believe that MyHeritage is a good place to start, I would definitely recommend using a secondary site like gedmatch to verify the accuracy of the report.
i received email in regards to dna sample with kit no mh 6s7k2d my acc no being 424336492 the dna sample was in my wifes name of heather walton 1945 as the acc is in my name i received email from heritage saying that they had received it i have been having problems trying to activate it both emails i sent3/9/18 and bck in feb
hello I wonder can anyone give me an opinion .I had my DNA results lately and I'm sceptical to say the least .Family have lived in Northern Ireland hundreds of years as far back as anyone can trace .Both names in family are Gaelic with my mothers being one of the most Irish Gaelic names in Ireland indicating ancient Gaelic ancestry .I was surprised with the level of English DNA I had as it was half of my percentage .I have no known English ancestors and the other half of my result was Irish Scottish and Welsch at 47 percent .
No other Scandinavian Iberian north Western European basically Im 98.1 percent Irish and British .
This seems right although I'd guess the Germanic English percentage to be too high ?Does anyone know does the English ethnicity indicate Anglo Saxon heritage ?Im aware a lot of the low land Scottish who came over to Northern Ireland during the plantations were Germanic who spoke scots and still to this day speak Ulsterscots a Germanic tongue.
What is hard to belive is that I have 1 percent Nigerian !And 0,9 North African !
How could this be possible if I am over 98 percent Irish and English only ?No Iberian or Italian DNA to show a journey that an ancestor would have made from Africa up into Ireland or England .
Im suspicious of the authenticy of my result and feel that because my results are so homogenous which would back up the fact that my family have lived in isolated islands for thousands of years there is no explanation for Nigeria or North African result of 1,9 combined .Does anyone have any thoughts ?
A few years ago, I built a tree in Family Tree Builder and exported a Gedcom to populate a tree in Legacy Family Tree. Many years later, I discovered that the Gedcom had populated certain notes fields in Legacy with character strings beginning with '1 _UPD<and a long string of characters>' and '2 _UID<and a long string of characters>'. I had elected to save notes when I cut the original Gedcom. This garbage showed up in General Notes and Marriage Notes in the Legacy environment. I ran a Gedcom export saving notes today (3-1-2018) and these strings appear in the Gedcom export file. This junk appears when certain narrative products are run in Legacy so they have to be deleted one by one for every marriage contained in the original Gedcom export. I believe my Family Tree Builder software is patched to the current version.
i just received my DNA results and I am confused about Portugal, Spain and France being all put together.
I'm pure as can be French-Canadian on mother side all the way up to 1655 in LaRochelle, France. On father side I never met him but was told he might be half irish.
58.6% Iberian 27.8% Irish/Scotish/Welsh 11% Scandinavian 1,8% central Asia (Kazakhstan or something)
France is Iberian? Or should I read it like continental Celts that could work but very loosely? For the Irish results it confirmed what I was told about my father and I was very surprised at Scandinavian origins, probably also from the father side.
It seems strange that MyHeritage cannot slice a bit more Iberian from French when other dna companies can do it. Can we expect more precise profiles overtime?I know populations moved a lot but it's a bit extreme to put them all in same Iberian basket.
Is this Iberian thing normal for a French-Canadian?
My 17 yo daughter just got her results back and they are 60.7% english 32.4% scandinavian, 5.7% east european and 1.2% west african (nigeria).
Now, from my side (im the mother) i came from a dutch mother and scottish father (dutch could be explained as english and scandinavian as dutch is not really an ethnic group) but my fathers parents are both traced back in our family tree to at least 1500 in scotland.
Scotland was originally populated by irish celts and iris welsh and scottish is marked as an individual ethnic group, how is it that 0.0% of her dna matches with scottish irish or welsh?
She is a first grade granddaughter so surely the scottish dna just hasnt dissapeared?
I posted on a thread in here about ethnicity estimates changing overnight---and now it is gone. This was about a week ago. Was this actually deleted? I tried searching my name--and the words "ethnicity estimate changed" (which is how I originally found the thread) and it does not pull it up. Geeeeez---what gives?
Two members of my family sent off swabs on Jan 27th which is 23 days ago. Neither are showing up as received by the lab. I can't believe that any item sent 1st class could take that long, so what could have happened to them?
Is there any facility to resend tests? Or, could they have been received but not logged?
I already wrote to the support, but I don't have hopes up to get an answer soon and I wanted to hear whether others have encountered similar problems.
My results are simple: 67,6% England, 31,3% Eastern Europe, 1,1% Finland. The problem is, my family tree goes back three generations on either side and they were all living in Northern Germany, from my father's side in Schleswig-Holstein and from my mother's side two generations ago they came from Mecklenburg-Vorpommern (Eastern Germany), thus, the Eastern European part seems legit, many have Slavic ethnicity background there, that is what I expected.
But no single mentioning of Germany seems off, and England never appears in any of the past generations, that go back up until 1800.
I uploaded my raw DNA data to GEDmatch and they calculated according to Eurogenes - K36 a much more plausible picture. They depicted Northern Germany and Denmark as the most, then the North Sea in general, including Eastern England (which seems logical, as the earlier Germanic settlers in England were Saxons, Jutes and Angles coming from Schleswig-Holstein and Denmark). So, why is it that other sites can calculate my DNA with much more precision than MyHeritage? I understand that due to the history, Northern Germany, South Scandinavian, Eastern England may be very similar. But when the calculation method is not ripe enough to distinguish it accordingly, it should simplify them but not show me completely inaccurate results.
Thanks to GEDmatch, I can now comprehend my genetic history way better, thanks to more accurate results that match neatly with my historical records.
I think, it is sad, that MyHeritage cannot do the same with the same raw DNA material. I'd like to have similar results shown in MyHeritage, too, as I like the layout and display and I don't want to have abstract information about my real heritage in numbers from other sites but have a display here with completely different(/wrong?) results.
Has anyone of you experienced similar wrong calculations? I often heard that some bug and mistakes in the calculation are spitting out wrong results for others, too. Unfortunately, my DNA was just tested, when beta 0.95 was published and I cannot see, whether according to the older beta 0.9 the results would have been more accurate.
I have already researched a great deal of my family tree and have placed some of it on myheritage tree. You will see my Father was Irish as was his father and his before. My Irish Grandmother has Scottish history (Edinburgh). However my DNA results showed English 77.9% and Scandinavian 22.1%. Your list of countries show Ireland and Scotland so please explain my dissapointed results? Also my DNA must go back much further. Not at all impressed.
I got an email today saying that the gender I selected didn't match my DNA sample, I am a female. I was born female, and identity as such. My tracker had advanced to "microarray in process" and my results were predicted starting tomorrow. What do I do?
I had need to contact UK support using the uk number given on 'contact us page' 08000988125 but this is an 'Unrecognised number' - I suspect too many zeros? As on an email I have, the number is 0800988125, however, when dialilng that I get "Sorry, this number is temporarily unavailable"
What is happening at MyHeritage support, are they shutting down?
UK Phone number is now working.
Also, finally received reply to my email.