On 18.06.2018 I orderd a DNA package. On my Visa card's bill the there are two 183,9EURO authorization code purchase transactions, I do not want to pay twice.

Please send the distraint by fax to Erste Bank Hungary 36-1-2362319. Please distraint one of the authorization codes 336374 or 334661 transaction Total: 183,9EURO Purchase date: 18 June, 2018 Order number: 610197861 My cards last four digit: 9835

Please sign and stamp as required,

Waiting for your reply best regards Sándor Berta

Let me firstly congratulate My Heritage for their impressive software that seems to get most things right and that produces a good report when you want to print. However, they display a certain arrogance on the phone, and of course their reponse times to queries is simply abysmal.

In the lead up to next week's renewal, I was offered the usual 20% discount if a did in fact renew in a specific time period. I rang to say that I believed that I deserved more than 20%, soley based on the fact that I had over the years pointed out errors in dating to others in My Heritage, which I backed up with my research notes which I obtained after visiting various genealogy estabishments here in Australia and the UK. Some people following the same paths as myself had data in their personal trees, such as mothers being younger than their daughters, marriages at 4 years old, and of course men becoming parents at the ripe old age of 89. These issues have been corrected with my data and the members in question have been thankful for the corrections.

I pointed out to My Heritage that I and people like me do 'value add' their site and I believe that such 'value adding' deserved a greater discount. I asked for 30% and was knocked back. 2 weeks ago I received an email (as did many others) from My Heritage to state that our personal data had been hacked, and that 92 million members were affected by this action. Now if you say on average that each of these members paid US$100 per annum, then that is a whopping US$9.2 billion going into their coffers each year. The return for us, apart from the use of their impressive software is virtually zero with poor response times to queries and requests. I personally do not think that a request for a 30 or a 25% discount for loyalty and assisting others is unreasonable. Their PR skills are poor. Maybe they see losing me as a drop in the ocean, but it is still a loss of 70% of something, but it is now 100% of nothing. This does not make any business sense.

Personally I do not believe that they read any of these complaints, so this forum piece is just a waste of time. But at least I have got it off my chest.

Best wishes to all. 

I am surprised becasuse I have bought 4 kits previously using standard delivery and were recived in time. 

Nobody has contacted me to notice they are back in MyHeritage and offer a solution.

Please help me out.

Be very wary of this organization. They put additional charges on your credit card with out approval. So far in the last 2 weeks I have had $380.57 AUD in charges from this company. The full package is $215, which I signed up for , but since then an additional $171.59 has been deducted. Requests for answers have gone ignored.   Overall this seems to be a fraudulent organization.  

One of my biggest concerns with using MyHeritage was the complaint that they whitewashed their results; which was shown to be a valid issue once I received my ethnic breakdown. 

My family history can be traced primarily through indigenous Mexico and Spain. I know that there are missing gaps in the records since a lot of it was wiped out, but, the biggest percentage was simply labeled as "Central American" which I found to be ambiguous and generic. The following percentage in my breakdown was European, which makes sense, but the results attest that I am more Scandinavian than Iberian. 

Seeing this, I decided to run my results through gedmatch.com using the Eurogenes K36 source. I feel like these results better encompassed what I expected to see in my ethnic breakdown. Amerindian was the biggest percentage, followed by Iberian, and Italian. There were other European percentages but they were significantly smaller--for example, Fennoscandian was only 0.78 percent which I find more accurate in light of what I know of my ancestry. 

While I believe that MyHeritage is a good place to start, I would definitely recommend using a secondary site like gedmatch to verify the accuracy of the report.  

 I am aware and glad there are differences in the way DNA is mapped, this is a new science. 

 FTDNA has me 33% Scandinavian and I have 85 matches in Norway thru My Hereitage DNA.

"My Heritage" says I have zero (0)  Scandinavian. 

It also says I am 30% Italian and I have very little if no contacts in Italy.

FTDNA (your pen pal aka partner) says I have zero Italian. It is not good enough to say people move around. We are all tring to find the average and

My Heritage who I am a full "red crown" or blue! whatever, seems to be the odd one out. 

hi

i received email in regards to dna  sample  with kit no mh 6s7k2d  my acc no being 424336492   the dna sample was in my wifes name of heather walton   1945  as the acc is in my name  i received  email from heritage saying that they had received it   i have been having problems trying to activate it both emails i sent3/9/18 and bck in feb 

des walton 

hello I wonder can anyone give me an opinion .I had my DNA results lately and I'm sceptical to say the least .Family have lived in Northern Ireland hundreds of years as far back as anyone can trace .Both names in family are Gaelic with my mothers being one of the most Irish Gaelic names in Ireland indicating ancient  Gaelic ancestry .I was surprised with the level of English DNA I had as it was half of my percentage .I have no known English ancestors and the other half of my result was Irish Scottish and Welsch at 47 percent .

No other Scandinavian Iberian north Western European basically Im 98.1 percent Irish and British . 

This seems right although I'd guess the Germanic English percentage to be too high ?Does anyone know does the English ethnicity indicate Anglo Saxon heritage ?Im aware a lot of the low land Scottish who came over to Northern Ireland during the plantations were Germanic who spoke scots and still to this day speak Ulsterscots  a Germanic tongue.

What is hard to belive is that I have 1 percent Nigerian  !And 0,9 North African !

How could this be possible if I am over 98 percent Irish and English only ?No Iberian or Italian DNA to show a journey that an ancestor would have made from Africa up into Ireland or England .

Im suspicious of the authenticy of my result and feel that because  my results are so homogenous which would back up the fact that my family have lived in isolated islands for thousands of years there is no explanation for Nigeria or North African result of 1,9 combined .Does anyone have any thoughts ? 

I'm pure as can be French-Canadian on mother side all the way up to 1655 in LaRochelle, France. On father side I never met him but was told he might be half irish.

Results:

58.6% Iberian 27.8%  Irish/Scotish/Welsh 11% Scandinavian 1,8% central Asia (Kazakhstan or something)

France is Iberian? Or should I read it like continental Celts that could work but very loosely? For the Irish results it confirmed what I was told about my father and I was very surprised at Scandinavian origins, probably also from the father side.

It seems strange that MyHeritage cannot slice a bit more Iberian from French when other dna companies can do it. Can we expect more precise profiles overtime?I know populations moved a lot but it's a bit extreme to put them all in same Iberian basket.

Is this Iberian thing normal for a French-Canadian?