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"run" Smart Matching
Lynn Hotchkiss
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On my Smart Matches screen, I get this message:

"It is recommended to run Smart Matching™ on this family tree again as the results may not be up to date."

How in the world does one "run" Smart Matching again?  Very frustrating to not fine anything in Help about this.

Lynn Hotchkiss
Texas
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2
RE:
Rhianna W
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Everytime you publish your family tree a request to process SmartMatches on your tree is sent to our servers.

Keep in mind, after publishing you will not get matches immediately. It can take up to 48 hours to receive matches.

 

Rhianna W
Tel Aviv, Israel
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3
RE: [2]
Lynn Hotchkiss
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Thank you for your response, but my question is still not answered. 

The website clearly states:  "It is recommended to run Smart Matching™ on this family tree again as the results may not be up to date.

So I repeat, how does one do this?

Lynn Hotchkiss
Texas
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4
RE: [3]
Noam
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Hi,

Since you are building your tree online, 

each time you edit your tree, a new Smart Matching request is sent to our servers.

Since you are a Premium member, you have priority over other requests.

I see that you have already received Smart Matches on your site.

Regards,

Noam \ MyHeritage

Noam
Israel
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5
RE: Ditto, smart matches
Carol Smith
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How do you do it?  Someone must know.
Carol Smith
Ellenton, FL
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6
RE: Ditto, smart matches [2]
Noam
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Hi Carol,

 

Since you are building your tree in Family Tree Builder,

all you have to do is publish your tree,

and new Smart Matches will be found for your tree. 

Noam \ MyHeritage

Noam
Israel
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7
Re: run Smart Matching
Hamilton John Munro
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I second this question.  It has been asked before with no answer.

I have tried turning it off and then on again but the same results come back even though I know there are more matches due to some copying and pasting from previous matches. 

Hamilton John Munro
2269-32 Tsuzuki-ku, Yokohama
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