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Messed-up photo presentations
Björn Lennart Odell
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Please see attached illustration.

 From the beginning, the thumbsized photo presentation was correct, but after about one month it started to show a black background with the actual photo in the upper left corner - reduced to less than 20% of the picture frame.

At first, the problem appeared only in a handful of pictures. Slowly, more and more pictures were contaminated and today most pictures have been converted to the new and very unprofessional-looking format. As you may see in the attached illustration, the actual pictures are too small to enable proper identification of the photo contents.

I have tested with two different computers. One with Windows XP professional, one with Windows Vista Home Premium. Both computers tested using browsers Microsoft Internet Explorer 7 and Mozilla Firefox 3.0.6. No difference.

Anyone our there with an idea about how to solve this problem?

Björn Lennart Odell
Sweden
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Attachments:
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blackfield.jpg
2
RE: Messed-up photo presentations
Noam
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Hi Bjorn,

 

I can see the problem on your site.

I would like to investigate this problem with your aid,

I am now sending you an email about it.

Noam

Noam
Israel
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3
RE: Messed-up photo presentations [2]
Noam
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We have fixed the problem on your site.

Please confirm this, and let me know if you see otherwise.

Noam \ MyHeritage

Noam
Israel
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4
RE: Messed-up photo presentations [3]
Björn Lennart Odell
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It looks like it was more or less fixed. The problem remained, however,  in one single picture which was contaminated when shown as associated with a person in the Tree. When shown as part of the entire album, however, the picture was OK. 

 I tried several times to delete and replace it with a fresh copy, but the problem came back in the replacement . In the end, I just let deleted be deleted. I can live without that particular picture. Otherwise, I believe the problem has been solved.

Thanks for fast reaction to my message. Regards, Bjorn.

Björn Lennart Odell
Sweden
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5
RE: Messed-up photo presentations [4]
Noam
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Hi Bjorn,

 

I am happy to hear the problem has been mostly resolved.

 Could you please send me this problematic picture?

It might help us understand the problem better.

 

Regards,

Noam \ MyHeritage

Noam
Israel
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6
RE: Messed-up photo presentations [5]
Björn Lennart Odell
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 Noam!

The picture is still in the album (online) - and there it appears to be normal.  I only removed the association to my own name in the Tree. The association seemed to produce a contaminated picture.

The upload file name was "teachers.jpg", it shows 16 tagged people in front of a school entrance. If I right click on the enlarged album picture and select "save as", the file name appears to be "000007_634587fc761c94n8dmrk12".

Regards, Bjorn

Björn Lennart Odell
Sweden
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7
RE: Messed-up photo presentations [6]
Noam
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Hi Bjorn,

 

Thank you for this information.

 

Noam

Noam
Israel
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