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IM ANGRY
Angela Mudd
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I have already paid for a year now, and I have been trying to get help for several days now, and nothing!! I have emailed and emailed, with no response, not even a " we have rec'd your email and will get back to you soon". Im getting really mad, i have a huge family and they are getting to the point to where they wont even visit the site. I would like to get help can anyone tell me how to do that?

Angie

Angela Mudd
Kentucky
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RE: IM ANGRY
Deleted member
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What, specifically, is your problem?

Maybe others on the message boards can help you more timely.

Deleted member
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RE: IM ANGRY [2]
Angela Mudd
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Deleted member wrote:

Thank you, I guess maybe Im just too angry to think of this, but i will give it a shot.

1. There are people in tagging that I dont need in there, how do i get rid of them?

2. Im trying to upload a video and I cant seem to get it uploaded due to it not being the right format, what format does it allow?

3. It also list the same person twice with different names, meaning, one will have the middle name and the other will not, how do i get rid of the duplicates?

thank you so much for your help. I really appreciate it

Angie

What, specifically, is your problem?

Maybe others on the message boards can help you more timely.

Angela Mudd
Kentucky
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4
RE: IM ANGRY [3]
Rhianna W
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Hi Angela,

Noam from the support team has already responded to your support requests sent by email. Please let me know if you do not receive his reply to you.

In answer to your questions:

1. There isn't a feature to remove faces from the tagging page just yet. You are not the first to request such a feature and we will add it in the future.

2. Supported video formats: flv, mov, mpg, mpeg, avi, mpe, mp4 , divx, qt, m1v

3. Where do names get listed more than once? On the tagging page? In the tree? On the invite page?

 

Rhianna W
Tel Aviv, Israel
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