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Chart Geneneration causes program crashes
member
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I was trying to produce a 10 generation Fan Chart - about 70% of the names are filled in.  These are my Great-Grand-Parents - on 1 of them it always causes a program crash although the others appear to work.  I suspect it has to do with trying to build boxes on pages that are not defined - i.e. the fan model won't fit on the current template.  This is a reproducable error - I am using Windows XP with the current Service Pack - plenty of disk space available etc.
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RE: Chart Geneneration causes program crashes
Lora KoenHemsi
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Thanks for reporting.

Our QA team will look into it and report a bug if necessary.

 

Lora KoenHemsi
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RE: Chart Geneneration causes program crashes [2]
Tormod Engebu
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This is a major problem with most reports. The Fan-chart crashes when I try to show more than 10 generations. And if I choose more than 7 generations, the last 3 generations are all blank boxes.... no names or data at all.

Above 10 generations, the program crashes.

 The new "All-in-one"-report also crashes.

Due to an overflow somewhere? Seems like it is a memory problem maybe on large amounts of data?

Tormod Engebu
Kristiansand
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RE: Chart Geneneration causes program crashes [3]
Noam
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Hi Tormod,

I have inspected you project, 

and it does seem there is a problem there.

I am writing you a detailed email about it.

Noam \ MyHeritage

Noam
Israel
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