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Updates notifications
Edwin Reffell
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Please would someone tell me what is meant by updates in the updates notifications? I am often notified about new updates and when I go to the page by pressing the link I can find no mention of any new updates. Are the matches the new updates? If so then the information in the notifications is incorrect. I was notified about 7 new updates the other day. On the webpage 6 record matches and 25 smart matches are mentioned, no new updates. In another instance there are no new updates, no record matches, and no smart matches mentioned although I was notified of 4 new updates in the email.This confuses and irritates me. I would very much appreciate the notification service if I could understand how to interpret the information in them. Instead I think there is great room for improvement.

Thank you for helping.

Edwin 

Edwin Reffell
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RE: Updates notifications
Daniel D.
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Hi Edwin,

Thank you for writing and we appreciate your patience regarding this matter.

The updates notification notifies you of how many changes were done to your family tree. However we do not have the capabilities (yet) to show you what updates were they exactly so we just redirect you to the home page to see perhaps in the newsfeed if you can collect any information about what was changed.

We are working on a smart way to show these notification and to actually present you with the data. Though it may take us awhile.

Sorry for the confusion! 

Daniel D.
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RE: Updates notifications [2]
Edwin Reffell
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Hello Daniel,

 Thank you for answering. Now I understand and shall not bother about notifications. I look forward to what you are working on.

 

Kind regards,

Edwin

Edwin Reffell
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