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Downgrade
Peter Roeland
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How do I downgrade my subscription to Basic ?

 

Thanks

 

Peter Roeland
Nederland
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2
RE: Downgrade
Tom Gray
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It's been almost a month...did you ever get an answer?

Go to www.myheritage.com.  Scroll to the bottom of the page and click About Us.  When that page opens, click Contact Us.

Note the four email addresses at the bottom of the Contacts page.  Open a new email and paste those four email addresses in the BCC field (so none of them know the other departments have also received it).  Go back to the Contacts page.

Fill in the email form on the contacts page.  Before you click Send, copy the text of your mail to the clipboard.  Click the Send button.

Paste the text of your message into the email you created.  Send it to all four email addresses.  With luck, SOMEBODY at MyHeritage will be awake and will respond to your email.

Good luck.

Tom Gray
Canada
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