Family Tree Builder has been tested extensively for Windows 7, however, recently Microsoft upgraded it’s Windows operating system and Windows 8 is already here. Some problems may occur when using the software in Windows 8 until we can finalize testing and this FAQ will give you a solution to fix most of the common issues you may encounter.
A few steps are required:
1) Locate your Family Tree Builder shortcut on the desktop of your computer, right click it, then choose “Properties”.
2) You will see several different tabs, navigate to the “Compatibility” tab.
3) Then change the following:
Check the box labeled “Run this program in compatibility mode for:”
and choose “Windows XP”
Check the box labeled “Run this program as an administrator”
The software should work as expected once you follow these steps.
I have exactly the same problem. You write that Family Tree Builder has been tested extensively for Windows 7, but I bought a new computer with Windows 7 (the old one was Windows Vista) and now all my notes have disappeared and also the place and description from the facts. Also all my suffixes have changed place into the small space where you can choose between Esq, I, II, III, Jr and Sr. There is also problems in adding new primary facts.
When I check on my Web Site everything is there.
I also tried the suggestion above, both with Windows Vistaand with XP (there were by the way two XP:s to chose from: Servicepack 2 and Servicepack 3) but none of them worked. My Family TRee Builder is version 188.8.131.5234 if that is any help.
I haven't been able to work on my tree since January 17th.
Mange tack Erik!
I got all the facts and notes back by going to Språk (=Language) on top of the page. There I went to advanced settings and ticked the little box saying in Swedish "samma som visningsspråk" (my English is not so good, so I don't know what it would say in English, but something like "the same as the showing/demonstrating language"). Now I hope that the rest is working as well.