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Unwanted notices on my email.
Charles Herndon
- Tutup
I have requested membership in only one other family site since the beginning.  I have also approved membership in my tree for only nine persons.  However, I keep getting emails of family site updates for sites I haven't requested membership in.  Why?  I am not interested in their updates, nor do I wish to be updated on sites to which I am not a member.  It's very irritating.  Could it be that if others invite me to be a member on their site, that I automatically am a member of their site, whether I want to be or not???  Can this problem be addressed?
Charles Herndon
Austin, TX
- Jawab
2
RE: Unwanted notices on my email.
Daniel D.
- Tutup

Dear Charles,

 

Thank you for writing us again, and I would like to mention that indeed the details that you have supplied do happen.

When a person has a successful match with you in smart matching and he invites you to his tree, you are automatically added to his site to explore his tree. We understand that it might be irritating to some, but it could lead to great discoveries. We do appreciate your feedback though and we will take it into account.

I would also like to mention that you can unsubscribe from emails from specific sites:

How do I unsubscribe from email newsletters?

or you can completely remove yourself from their family sites:

How can I remove myself as a member of another family site?

Please, let me know how it works out for you. 

Daniel D.
- Jawab
3
RE: Unwanted notices on my email. [2]
ahli
- Tutup
I too find that all of those e-mails are less than enjoyable. I also do not wish to be automatically added as a member of someone elses site just because they ask me.  Shouldn't I have the option of saying NO?
- Jawab
4
RE: Unwanted notices on my email. [3]
Daniel D.
- Tutup

Dear Roger,

Thank you for writing back!

Why did we enable this feature for our users?

The reason for this decision stems from the fact that the only person truly gaining from this automatic user invite is the user who is invited - because he has an opportunity to go and look through the tree of the confirmed match which is something incredible for a genealogist to find out more relevant information (such as going through their documents).

It's also a great opportunity to come in contact with family members you didn't know you have! 

The downside that you mentioned (receiving emails from this foreign site) is indeed irritating and I already forwarded a suggestion regarding that matter for the proper departments to try and fix this. 

It is important to note though, that the fact that they invited you to their site only enables them to come in contact with you and NOT your sites - which means that your information is completely safe. 

I would be glad if you could tell me what else bothers you about this fact and I'll be more than happy to forward your other suggestions as well to how we can make the experience better for you.

Kind Regards, 

 

Daniel D.
- Jawab
 
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