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Slow discovery of new image files
Njål Fisketjøn
- Tutup

When browsing through family records I sometimes try to find out if some of my distant relatives has a facebook page. If I find one, and they have a photo I can use, I store the photo on my file server. If I open the folder in Explorer the newly saved image is listed (of course), but if I browse using Family Tree Builder the image file doesn't always show up until a minute later. Sometimes I even have to refresh or open and close the folder in Explorer to make the image appear in FTB.

 

Why?? 

Njål Fisketjøn
Norge
- Jawab
2
RE: Slow discovery of new image files
Justyna Lerche
- Tutup

Hello,

Thank you for the message. It sounds like you are saving it on a browser. We would recomend that you save the file as a JPG or PNG. You need to right click on the photo and save it is as JPG or PNG file. This way you can upload it to our site.

Best regards, Justyna

Justyna Lerche
Polska
- Jawab
 
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