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Changes to the Web usage of My Heritage
Tim Gillard-Stapleton
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Sorry I don't like the changes you made to the Web usage of My Heritage site, is there anyway of returing to the old format? The new method is slow and awkward to use, data is not easy to view anymore and editing takes twice as long as before. If this is not possable I will seriously look else where, as finding it very frustrating to use now.
Tim Gillard-Stapleton
London, United Kingdom
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2
RE: Changes to the Web usage of My Heritage
Fred Janssen
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Can you explain what changes you mean?
Fred Janssen
Nederland
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3
RE: Changes to the Web usage of My Heritage [2]
Tim Gillard-Stapleton
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Fred,

My Heritage is trialling a new version of the online web version for use on phones and touch screen devices to a limited number of users. This is using a more Modern view, in which I was unlucky enough to one of these victims!

I has now been restored back to the Classic view.

Have a look at this thread for comments and explanations about the Modern and Classic view changes:  http://www.myheritage.com/support-post-678211/i-abhor-the-new-display#posting680251

Tim 

 

Tim Gillard-Stapleton
London, United Kingdom
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4
RE: Changes to the Web usage of My Heritage [3]
Fred Janssen
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Thanks. I wasn't aware of it. Must say I realy do understnd the business reasons. HTML5 is the way to go.

 Fred

Fred Janssen
Nederland
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5
RE: Changes to the Web usage of My Heritage [4]
Tim Gillard-Stapleton
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Maybe for some applications.

Family trees programs grow much bigger than you expect. All you want to do is transfer data quickly and with as less fuss as nesseccary, not to forego extra clicks (press's) to get from A to B because of new technology. That also gives less vaule added to the user experience.

I want to be able to copy and paste information quickly, not lose the will to live in the process. Information was less clear to view as hidden under the person profile, instead of been able to scoll through the left hand panel for the desired information.

As a paying member I do most of my tree updates and research sitting at home in front  a PC or a laptop with a large screen, not on the move or a small screen format (iPhone or iPads etc.). The iPad gives some usability, however will still be limited on large trees.

Tim

Tim Gillard-Stapleton
London, United Kingdom
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6
RE: Changes to the Web usage of My Heritage [5]
Fred Janssen
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Wel, that's where HTML5 can help; it can download the entire then work with it locally.

It can also sync date back.

Furthermore; it' is (or will be) supported on all devices, unlike flash.

Fred

Fred Janssen
Nederland
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7
RE: Changes to the Web usage of My Heritage [6]
Tim Gillard-Stapleton
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Again depends on the file size and connection speed. WiFi has it's limitations like everything else and not all have access to 3/4G sources for mobile devices (in the UK at least).

And again screen size will limit viewable area, the average person can't cope with data over flow and gets lost on google maps just showing thier local area!

 Tim

Tim Gillard-Stapleton
London, United Kingdom
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8
RE: Changes to the Web usage of My Heritage [7]
Dean Aston
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Dear Mr.Gillard-Stapleton,

Thank you for your posts and our apologies for the delay to reply to it.

I can understand that you might have doubts when you find the online tree you're familiar with has changed.
So, what's so great about the new tree? 
The look of the tree hasn't changed much so you don't need to relearn how to use the tree. Viewing, navigating and searching the tree is basically the same and editing the tree is very much the same as well. 
There are some nice additions though, like the Radar, which allow you to see a "map" of the tree and instantly jump to any place. In the previous version if you wanted to travel through the tree, you had to click and drag endlessly to get anywhere.
The new tree editor only has one style (or view) right now - the Classic view has been discontinued - but that will change as we're adding some new styles so you will still be able to see the tree in the view you like best.
In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel. This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion. If before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up.
We streamlined the editing options. For example, in the previous version of the family tree editor you also had a lot of other options that didn't really belong in the ADD phase. All those options have appropriate places now that make much more sense. There are more flexible options for adding dates in the new tree editor. You can add dates like "before", "after", "from...to...", etc. Adding and editing marriages and partnerships is quicker now too as the fields are located in the instant, basic editing fields.
Birthday and anniversary notifications are bigger and brighter, add me cards show you where you need to add more ancestors, you can invite people directly from the tree by adding email addresses and more. 
An important change in the new online family tree is that it is now HTML5 based. This means you can access and edit the tree from any mobile device or tablet, which was not possible before. The switch to HTML5 also made it possible for us to offer editing in the MyHeritage app, which is great for people who edit their trees online - you can now truely edit your tree anywhere, anytime.
Family Tree Builder users will also benefit from editing in the new tree as version 7.0 of the program will offer the ability to make edits online and integrate them into your tree in the program. 
We're really starting to bring together all the different aspects of MyHeritage to give you a more seamless experience. 
There are a lot of good things about the new online family tree. I hope you will give the new online family tree a try and come to appreciate the improvements we've made.
 
Kind regards,
Dean,
MyHeritage Team. 

 

Dean Aston
Israel
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9
RE: Changes to the Web usage of My Heritage [8]
Tim Gillard-Stapleton
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Dean,

If you read my post that's excatly what I don't want as new features. I have been returned to the Classic view. The Classic view is my preferred use of the on-line system, the Modern view been an option for a while and basicly sucks (yes I tried it), the so call new features are hindrance to ease of use. The radar feature is OK at best, and is completely usless in a medium or large tree. The standard search feature is still the best option to use for these.

The options that you state don't belong in the Add state, ARE WANTED. Thier make editoring same information for people in trees easy, (copy and paste etc.). All the other extra's Birthday and anniversary notifications are bigger and brighter, add me cards don't actually mean anything to the main site editor or serious  tree user (just a bit of showy stuff).

The reason I came to use My Heritage was the ease of use. So If you wanted to really want to port to mobile device or tablet, rewrite the HTML5 code to use the Classic view options, because if you force the Modern view on user's your will see the paid user leaving My Heritage hand over fist! Tim

 

Tim Gillard-Stapleton
London, United Kingdom
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10
RE: Changes to the Web usage of My Heritage [9]
Dean Aston
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Dear Mr.Gillard-Stapleton,

Thank you for your reply and for voicing your opinion.

We do enjoy this kind of feedback from our users as this does help us to improve our products and services for the future.

We have taken in to account your suggestion and again thank you for your honesty.

Kind regards,

Dean,

MyHeritage Team. 

Dean Aston
Israel
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11
RE: Changes to the Web usage of My Heritage [10]
Tim Gillard-Stapleton
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Thank you, for taking time to reply and I hope My Heritage seriously looks into the suggestions made by it's user base. Tim
Tim Gillard-Stapleton
London, United Kingdom
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