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http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId=
Deleted member
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This is a link to one of my family trees.  My other family trees are Reid, Burks, and Floyd I believe. I couldn't remember my email and password so I had to create ANOTHER account in order to even post on here that I didn't have my information.  Anyway, I don't want to start all over again, can you help please.
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RE: http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId=
Rhianna W
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I looked at your account details and I see you currently have four family sites under your yahoo.com email address. 

After logging in, hold your mouse over the family tree title on the upper left side of the screen to switch between sites.

I see you use Family Tree Builder to build your trees. If you need to get a copy of any of your trees, you can easily restore from your family site.

Here is an FAQ with step by step instructions for restoring the tree: http://www.myheritage.com/help/2010/11/how-can-i-restore-my-tree-in-family-tree-builder/

Make sure to choose the optiont to restore from online family site. 

Rhianna W
Tel Aviv, Israel
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RE: http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId= [2]
Deleted member
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Thank you for the info, however, I cannot log into my account because I do not know the email address (yahoo) or password. Is there a way we can update/change my family trees/account to my new email address and password?

Deleted member
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RE: http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId= [3]
Lihi
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Dear Mrs. Reid,Thank you for contacting us.

I have replied to your private email address.

Best Regards,

Lihi

MyHeritage Team 

Lihi
Israel
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5
RE: http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId= [4]
Deleted member
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I know I'm working your nerve here and I promise that's not my goal, but I thought you said the old email you showed on my family tree account was a yahoo address (possibly fhp112...which is no longer a valid email account)

reidlb@bellsouth.net is my current one but it's NOT linked to all of my family tree information, I had to use it to create a new account so I actually post in this forum to get help.

1.  I need to get to all of my old information but don't know the password and the yahoo email is no longer valid

2.  Can you change my old account to reflect my current email address and password?  If you need to delete this account in order to do that I understand, you will just need to send a private email to me I guess instead of posting here.

I hope that makes sense.  Thank you so much for your help.

Deleted member
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RE: http://www.myheritage.com/FP/search-plans.php?colId=1&itemId=115246481-4-34&groupId= [5]
ZSUZSA SERLY
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Hi Lynn,

I will send you a private email in order to solve your problem.

Regards,

Zsuzsa

ZSUZSA SERLY
Magyarország
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