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smart match
Mary Glynn
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On smart match I have the name Kelly on both sides on my family when I hit a match its going to the wrong family

How do I get it to be on Paternal side of the tree. My Mother maiden name is Kelly. But a ount on Paternal side married a kelly

 

Mary Glynn
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2
RE: smart match
Dean Aston
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Dear Mrs.Glynn,

Thank you for your post.

 

It might be a little daunting to get back so many SmartMatches for the name, but there is a reason behind showing you so many results.

Whether or not a SmartMatch is relevant to your maternal or paternal side is not a simple question to answer. 

For one person a SmartMatch may match even if the name spelling is off by two letters. 

For another, it might be okay if the birth date is off by a day or two.  

No amount of programming will be able to anticipate your personal needs in that way.

So we leave the answer to the relevance question up to you.

In order to do that, we give you the full list of results. 

They aren't just random though - we rank the results and give you the most relevant matches at the top of the list (just like a Google search) according to percentages.

So the reults with the most matching information are listed towards the top and the ones with the least further down the list.

You decide how far into the list you want to go as the web master.

By giving you the full list of SmartMatches you get to choose whether or not the information received in the SmartMatches is relevant to you.

Kind Regards,

Dean,

MyHeritage Team. 

 

Dean Aston
Israel
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3
RE: smart match [2]
Athol Geoffrey Stewart
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Thank you, and yes, there is logic in what you say.

BUT; (I use mainly FBT but also check the matches in the web site because they are not yet fully synchronised, right?)

I can confirm matches, and I can reject matches. And detail of my action is forwarded to the other party. Fine.

What I can NOT do is simply delete the matches that I do not want to know about.. Or even give them a fourth designation, say 'Ignored' that would bring them to the bottom of the page, below 'rejected'. Without contact with the other party (or with contact if you can tell them I 'ignored' the match).

Especially in FBT (and probably in the web site) if I neither confirm nor reject a match it is STILL sitting there, still marked 'Undetermined', next time I look at the matches for that person. So what do I do? Check all those entries AGAIN; certainly I have no idea whether I have checked them previously and there is no provision for a note to that effect to go on the 'match'.

It's a pain.

Geoff

Athol Geoffrey Stewart
Australia
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4
RE: smart match [3]
Dean Aston
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Dear Mr.Stewart,

Thank you for your post.

You may wish to take a look at the following link as this may have the solution you are looking for.

http://www.myheritage.com/help/2011/01/how-do-i-ignore-all-online-smart-matches-for-a-specific-individual-in-my-tree/

Kind regards,

Dean,

MyHeritage Team. 

Dean Aston
Israel
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