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Impossible to update web-tree!!!!!!!!!!
member
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Since 10 days it has been impossible to update my tree on the web. This happens.

The tree on my PC loads. - The FTB says "Connecting to site" - "Preparing files" - "Uploading projedt files" the size is 286,5 MB and takes over ONE hour to upload!!!! Rediciolous it is NOT. Last time I uploaded it, it was 32 MB and I have only added about 15 names and 3 photos. - "Waiting for the site to process the upload" - and there it stops at about 10%. Have had the program "working" for over 12 hours with no result.

I have a VERY high end PC and my net.connection is VERY fast. Normally I can download/upload 1 GB in less than 10 minutes.

OK so I uninstalled and reinstalled FTB and now I can NOT even upload the files, because my project does NOT show up in the Publish dialog box!

JJJ

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2
RE: Impossible to update web-tree!!!!!!!!!!
Dennis Watson
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Member wrote:
Jack;  One problem was when you uploadeded a 'new' tree to your web site.  Each tree has its own 'special' i.d. number and by uploading the new tree, you were issued another number by MyHeritage.  MyHeritage needs to stop doing this as it plays  havoc on a persons tree!

Since 10 days it has been impossible to update my tree on the web. This happens.

The tree on my PC loads. - The FTB says "Connecting to site" - "Preparing files" - "Uploading projedt files" the size is 286,5 MB and takes over ONE hour to upload!!!! Rediciolous it is NOT. Last time I uploaded it, it was 32 MB and I have only added about 15 names and 3 photos. - "Waiting for the site to process the upload" - and there it stops at about 10%. Have had the program "working" for over 12 hours with no result.

I have a VERY high end PC and my net.connection is VERY fast. Normally I can download/upload 1 GB in less than 10 minutes.

OK so I uninstalled and reinstalled FTB and now I can NOT even upload the files, because my project does NOT show up in the Publish dialog box!

JJJ

Dennis Watson
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3
RE: Impossible to update web-tree!!!!!!!!!! [2]
member
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Dennis

This is NOT a new upload, this is the same tree I have had on the web for a looong time. What I want to do is PUBLISH my tree, after some modifications/addings.

By the way, I CAN "Publish" now, the files are uploaded (after 2 hrs) BUT the publishing stops after about 10% when the publisher says "Waiting for the site to process the upload". When I check the tree on the web, all the new persons are there but NO added pictures.

Jack

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4
RE: Impossible to update web-tree!!!!!!!!!! [3]
Dean Aston
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Dear Mr.Jackson,

Thank you for your post.

Please note that I have replied to your personal inbox to assist you with this inquiry.

Kind Regards,

Dean,

MyHeritage Team. 

Dean Aston
Israel
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5
RE: Impossible to update web-tree!!!!!!!!!! [4]
member
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Sorry Dean

 There is NO such message in my inbox.

 Jack

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6
RE: Impossible to update web-tree!!!!!!!!!! [5]
Dean Aston
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Dear Mr.Jackson,

Thank you for the reply.

I have now resent the email to you. This was an error on my part and for that I apologise.

Kind Regards,

Dean,

MyHeritage Team. 

 

Dean Aston
Israel
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