Is there a way to download my tree back to my computer, because I've recently had to re-install the operating system on my computer and I've lost everything I had.
If you have published your family tree online, then there will be a backup on your family tree on your family site on MyHeritage. In that case, please follow these steps to recover the file:
Open a browser and log into your Family Site on MyHeritage.com, then go to the Family Tree tab > Summary page in your Family Site. Click the ‘Download’ link next to your family tree and this will save your family tree to your computer as a file with a .ZED extension. Once you have the file downloaded, open Family Tree Builder and click File > Open Project. Click ‘Browse’ and locate the .ZED file. This should restore your entire project, except for the photos.
Note: it’s better to be prepared next time for catastrophe. I advise that you frequently back up your family tree to removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File>Back up Project. It will save a single file, perfect for backup, that contains your family tree and all its photos and documents. Such a backup can later be restored using File>Restore Project.
Please let me know if you have any further questions
This is correct, except for the new format. Once you get to your family tree, you will have to change from "modern view" to "classic view" by clicking on the tab at the bottom right corner. Another recent change to this information, is that you can now download all of your photos as well. WEEEEEEEE!!!!!
If you have published your family tree online, then there will be a backup on your family tree on your family site on MyHeritage. In that case, please follow these steps to recover the file:
Open a browser and log into your Family Site on MyHeritage.com, then go to the Family Tree tab > Summary page in your Family Site. Click the ‘Download’ link next to your family tree and this will save your family tree to your computer as a file with a .ZED extension. Once you have the file downloaded, open Family Tree Builder and click File > Open Project. Click ‘Browse’ and locate the .ZED file. This should restore your entire project, except for the photos.
Note: it’s better to be prepared next time for catastrophe. I advise that you frequently back up your family tree to removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File>Back up Project. It will save a single file, perfect for backup, that contains your family tree and all its photos and documents. Such a backup can later be restored using File>Restore Project.
Please let me know if you have any further questions
Regards
Lora
Ho caricato il file .zed su FTB. Ho variato l'albero e non ho potuto salvare in MyHeritage: mi viene richiesto di pubblicare l'intero albero. come fare?
If you have published your family tree online, then there will be a backup on your family tree on your family site on MyHeritage. In that case, please follow these steps to recover the file:
Open a browser and log into your Family Site on MyHeritage.com, then go to the Family Tree tab > Summary page in your Family Site. Click the ‘Download’ link next to your family tree and this will save your family tree to your computer as a file with a .ZED extension. Once you have the file downloaded, open Family Tree Builder and click File > Open Project. Click ‘Browse’ and locate the .ZED file. This should restore your entire project, except for the photos.
Note: it’s better to be prepared next time for catastrophe. I advise that you frequently back up your family tree to removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File>Back up Project. It will save a single file, perfect for backup, that contains your family tree and all its photos and documents. Such a backup can later be restored using File>Restore Project.
Please let me know if you have any further questions
Regards
Lora
Ho caricato il file .zed su FTB. Ho variato l'albero e non ho potuto salvare in MyHeritage: mi viene richiesto di pubblicare l'intero albero. come fare?
I tray in English. I back up the .zed file and it works. For update the file in MyHeritage FTB ask me to pubblish all projet. ???
