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Step Relationships
Syed Mazhar Hasan
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I recently moved from Ancestry.com to myHeritage.com (Premium Subscription) just because of more interactive reports and charts ... but one thing, which continuously irritating is the display of STEP relationships on your site.  

Example: 

Grandfather               

- 1st Wife                                

- Son B

- Son BA

- Son BB

- Son C

- Son CA

- Son CB

- 2nd Wife

- Son D

- Son DA 

- Daughter DB

Daughter E

1) In ancestry.com, The relationship of "Son BB" with "Son DA" shows "Paternal Cousin". However, in myHeritage.com it only showing "Relative" 

2) The Siblings of "Son B" in Ancestry.com               

- Son C               

- Son D               

- Daughter E 

However, in myHeritage.com, it shows only "Son C"  I believe, Ancestry.com showing more accurate relationships; which I am also expecting from this site. Please resolve this issue.                   

Thanks

Syed Mazhar Hasan

Syed Mazhar Hasan
Pakistan
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2
Step Family Members
Gay Maree Coelli
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Can I an a souce called stepfather to the Family selection. Thanks You

Gay

Gay Maree Coelli
Australia
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3
RE: Step Relationships
Daniel D.
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Dear Mr. Hasan,

We apologize for the answering delay. 

Both of your issues are caused by an underlying problem where our tree does not connect between the families of the two wives of a specific person. This happens because the design of our family tree is made for one wife per person.

I will take this feedback and suggest it to the developing team, but this problem is actually a solution to a different problem (which means the this option might not be included) - where people might have too big or too complicated of a tree which might take too long to load or too complicated to view easily, and thus we make the trees more minimized. Ofcourse, you should be able to view the different parts of the family by clicking on the small tree icon.

We hope this helps you understand.

 

Regards,

Daniel D.

MyHeritage Team. 

Daniel D.
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