I recently started using this site and I had upgraded my account in haste. I do not think I need the upgraded subscription as much as I had originally thought. I have tried to find a place to contact support directly. I have gone to the help page and clicked on "Contact form" and all it does is refresh the help assistance box. I was able to google myhertiagesupport and found something and tried to send stuff there but I am not certain if it went through. Anything I can do?
Thank you for responding to me via email. I do however still wish to cancel my subcription and get a refund.
Thanks,
Stephanie
Dear Stephanie,
I would like to cancel my subscription and get a refund as well. Has your situation been solved?
Barbara
Hi Barbara,
I was able to speak to somebody via phone. They assured me my sub would be canceled and I would get a refund within a week. They were most helpful once I was able to talk to them directly. Just waiting on processing the refund. Hope this helps.
