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Cancel Subscription?
Deleted member
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Hello, 

I recently started using this site and I had upgraded my account in haste. I do not think I need the upgraded subscription as much as I had originally thought. I have tried to find a place to contact support directly. I have gone to the help page and clicked on "Contact form" and all it does is refresh the help assistance box. I was able to google myhertiagesupport and found something and tried to send stuff there but I am not certain if it went through. Anything I can do?

Thanks,

 Steph
Deleted member
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2
RE: Cancel Subscription?
Ron Wegelin
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I just upgraded myheritage to Premium Plus and am not satisfied with the service or the site functions and would like to cancil my Premium Plus subscription
Ron Wegelin
Scottsbluff, NE
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3
RE: Cancel Subscription?
william hash
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i do not need this subscriptin please cancel immeadiately
william hash
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4
RE: Cancel Subscription?
Dean Aston
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Dear Mrs.Bouchard

Thank you for your post.

Please note that I have sent you an email to your inbox regarding this matter.

Kind Regards,

Dean,

MyHeritage Team. 

Dean Aston
Israel
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5
RE: Cancel Subscription? [2]
Deleted member
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Thank you for responding to me via email. I do however still wish to cancel my subcription and get a refund. 

 Thanks,

 Stephanie

Deleted member
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6
RE: Cancel Subscription? [3]
Dean Aston
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Dear Mrs.Bouchard,

Thank you again for your post.

This has been forwarded to the relevant department and they will contact you via email regarding this matter.

Kind Regards,

Dean,

MyHeritage Team 

Dean Aston
Israel
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7
RE: Cancel Subscription? [3]
Barbara Pinke
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Deleted member wrote:

Thank you for responding to me via email. I do however still wish to cancel my subcription and get a refund. 

 Thanks,

 Stephanie

Dear Stephanie,

I would like to cancel my subscription and get a refund as well. Has your situation been solved?

Barbara

Barbara Pinke
Magyarország
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8
RE: Cancel Subscription? [4]
Deleted member
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Barbara Pinke wrote:

Thank you for responding to me via email. I do however still wish to cancel my subcription and get a refund. 

 Thanks,

 Stephanie

Dear Stephanie,

I would like to cancel my subscription and get a refund as well. Has your situation been solved?

Barbara

 

Hi Barbara,

I was able to speak to somebody via phone. They assured me my sub would be canceled and I would get a refund within a week. They were most helpful once I was able to talk to them directly. Just waiting on processing the refund. Hope this helps.

 

Steph

Deleted member
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