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Where is the "Ask a representative"
Juhani (Jussi) Paronen
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In help, support, it is stated to click ask representative if you can not find answer in the FAQ's. Where??? This is frustrating!

 

Juhani (Jussi) Paronen
Ontario
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2
RE: Where is the
Arbel Z
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Hi Juhani,

Thank you for writing.

I must thank you - we have a bug in the help page that causes the button to disappear. Your post made us aware of it.

We are working hard on fixing it!

 

Arbel / MyHeritage 

Arbel Z
Israel
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3
RE: Where is the Ask A Representative button???
Michelle Barnes
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Arbel Z wrote:

Michelle Barnes wrote:

This is frustrating. I cannot see this button either. I have been trying to get an answer to my question and no response. Can someone please assist me. I have a site manager on my two trees that in the last week cannot edit, add, delete anything. I have tried to demote and promote them to see if this reinstates their access rights and no success. Can someone please correct this asap.

 Thank you,

Michelle  

 

 

Hi Juhani,

Thank you for writing.

I must thank you - we have a bug in the help page that causes the button to disappear. Your post made us aware of it.

We are working hard on fixing it!

 

Arbel / MyHeritage 

Michelle Barnes
Australia
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4
RE: Where is the
Bennett Stern
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I agree.   I saw the same message but "ask a rep" was missing from my page.     I don't think it is a browser problem because I have used it in the past (and I used Chrome all the time.)    Ben
Bennett Stern
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5
RE: Where is the [2]
Juhani (Jussi) Paronen
- Close
Thanks for the support. I am really thinking about pulling out the whole bloody MyHeritage and sign up with Ancestor. No service for to ask questions how to use their site, that sucks!
Juhani (Jussi) Paronen
Ontario
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