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Could staff delete two outdated versions of a tree on my web page?
Paul J. Lareau
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Like so many others, I have two outdated copies of my primary tree that I wish to delete, but they lack a delete function. They are both quite large (over 400,000 persons each), have been updated into a 2012 version on my site, and have been disconnected from the SmartMatching system for several months.   

The trees that need to be deleted are:

FAMILY - 15 Sep 2011

FAMILY - Earlier Version

That will leave two current trees in my account.   Thanks, folks.

Paul J. Lareau - LAREAU WEB SITE 

 

Paul J. Lareau
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RE: Could staff delete two outdated versions of a tree on my web page?
Shachar Biran
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Hi Paul,

Since your tree is very big, we need to delete these trees from side.

I have deleted the trees you requested.

 

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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RE: Could staff delete two outdated versions of a tree on my web page? [2]
Paul J. Lareau
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Thank you!   That completes my efforts to upgrade and update my MyHeritage site.   I figured that the size was the problem both with deleting obsolete trees and in speeding up the system response.   I appreciate your help.
Paul J. Lareau
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