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Associate documents issue
Kalynda Bradley
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Hi,

I'm having issues with associating documents/photos in the Family Tree Builder software (version 6.0) 

I've uploaded many photo's and scanned images of documents that I wish to associate with people and facts in my family tree.

At first I was doing the associations for multiple documents before pressing the 'save' button and found when I checked the documents I'd done very often the associations had disappeared - but not always.

I then started pressing 'save' after every documents associations and while the associations are there when I check immedatley after when I check in a few days they've sometimes disappeared.  The facts I create when associating documents are still saved with the person but the link to the picture disappears.

How can I get the associations to stay?

Thanks in advance,

Kalynda 

Kalynda Bradley
Great Britain
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RE: Associate documents issue
Shachar Biran
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Hi Kalynda,

I have sent you an email regarding this issue.

Please let me know if you didn't receive any email.

 

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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RE: Associate documents issue [2]
Haydn Ebbs
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Hi there,

Experiencing the same issue, would appreciate a copy of e-mail 

Haydn Ebbs
United Kingdom
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