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Smart Match-Unanswered requests
Antoinette Bridgette Cristallo
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I found 41 matches for my family line..I requested confirmation to at least 4 separate site mgrs. and have NOT received a single reply to my request. Why would my requests go unanswered????
Antoinette Bridgette Cristallo
Kokomo, IN
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2
RE: Smart Match-Unanswered requests
Valerie Hatton
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I keep getting Smart Match names that would be very unlikely in others trees.....is it possible thatt this is a ploy to get me to upgrade my membership to check them out?

Valerie Hatton
Australia
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3
RE: Smart Match-Unanswered requests
Esther Weinberg
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HAntoinette,

Thank you for writing to us.

Unfortunately, there are some site managers out there that are less active and responsive and do not confirm matches.

I am sorry that there is nothing that we can do about this. I hope that you get responses soon!

Esther / MyHeritage Team  

Esther Weinberg
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4
RE: Smart Match-Unanswered requests
Anders Karlsson
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Hi,

I can only answer for myself. I have about 200 confirmed matches from others awaiting my confirmation. However I can not confirm most of them since the data in the smart matches are not conclusive. I.E I have a wife and huspand with children and the matching tree supose to have the wife, sibblings and her parents whom I know nothing about. Also dates and places are missing so how can I confirm such a match.

In turn I have confirmed 20000 matches awaiting others confirmation. So sometimes I wonder why I bother to confirm at all as it is now.

I would like an option to mark smart matches as Unsure so I know I have handled the match but need more information and in that way also be able to filter out the once that are new to me.

Anders

Anders Karlsson
Sverige
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5
RE: Smart Match-Unanswered requests
Eric Dalton
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Count yourself lucky, I've got 3,908 unconfirmed. That's with filtering repeated trees, basic trees, and trees not updated since 2011. Many people have gotten frustrated with the whole thing and don't even participate in smart matches anymore. Some don't worry about the matches, some don't see them. Then some use smart matches on Family Tree Builder and are not aware that they also have matches on the web site.
Eric Dalton
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6
RE: Smart Match-Unanswered requests [2]
Shelly Weiner
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You are so right Eric. 

I'm one of the ones who became so frustrated with the "stupid matches" that I turned them off.   The "development" team certainly doesn't develop ANYTHING.  They seem to be concentrating on tweaking things no-one wants and ignoring the problems that people have been complaining about for years.  Yell

 I doubt very much I will be renewing my premium membership.  And they can't auto-renew my credit card because I used the Discover one-time online use number and that number will be rejected if they try to put it through Wink

Shelly Weiner
Henderson, NV
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7
RE: Smart Match-Unanswered requests [3]
Eric Dalton
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Shelly Weiner wrote:

  The "development" team certainly doesn't develop ANYTHING.  They seem to be concentrating on tweaking things no-one wants and ignoring the problems that people have been complaining about for years.  Yell

 

 

 

Exactly

Eric Dalton
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8
RE: Smart Match-Unanswered requests [4]
Wilma Purvis
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How can I confirmed matches -if they are in premium. I don't want to go into them just confirmed them so I can get them off the list.

Thanks Wilma Higgins

Wilma Purvis
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9
RE: Smart Match-Unanswered requests [5]
Eric Dalton
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You can't confirm them unless you are premium. They can confirm if they are premium, but it will just go unanswered for them.
Eric Dalton
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