I have suggested it before, but I have not got any response whether MyHeritage will do anything about it, so I will try again and see if anyone agrees with me.
It seems apparent to me that it is far more efficient to browse a tree that is horizontal, (try Ancestry.com to see), instead of having to scrool endless of empty space on the screen sideways.
MyHeritage: Do you have any plans to enhance the graphics of the web sites?
Other customers: Do you agree that this is something that we really want?
Thank you for the message. Yes, in a few months we will release a new family tree (based on HTML 5). If you have iPhone, iPad or Android - you can download our mobile app - and see moreless how it will be looks like.
We are also planning some changes - soon we will inform about it. Please follow our updates on the blog: http://blog.myheritage.com/.
I tried to install the app to take a look, but I suppos my OS on my phone is a little bit outdated, so it would not install. Anyway I took a look on Youtube and based on that video, the app does not include the feature to present the familly tree horizontal instead of vertical. It is even more suprising on an app, since these devices have smaller screens than laptops and stationary pc:s. If I were responsible for the development I would make sure that the screen is used as effective as possible.
Can you confirm that the alternative horizontal tree layout is something that will be provided in the next release of MyHeritage?
Thank you for the message. I am very sorry for the late response. I am not sure which tree layout you have in your mind? Please be aware that we are working on new tree in HTML 5 - and soon all our users will have the tree in HTML 5 only - simmilar to the mobile app tree. Could you please provide me an example of the layout you have in mind?
As you can se in an Ancestry family tree, having a tree where each generation is placed to the right of the younger one is a far more effective layout than having each generation on top of the other on the screen. I.e. to browse amongst the generations of a large tree in the first alternative is far easier, than to scroll sideways (or zoom in and out) and often have nothing but connection lines on the screen.
Thank you very much for the details. We are not Ancestry, and we have different products. I am sorry to say we do not have it at MyHeritage, however it is possible to create simmilar charts (but as PDF). Please check those details here: http://blog.myheritage.com/2010/11/part-two-a-guide-to-creating-family-tree-charts/ - I am sure you will find something for yourself. Kindly let me know if you have additional questions.
I know you are not Acestry, but as a software engineer for thirty some years I know that one have to develop ones product in line with the requirements and the wishes of the customers, otherwise they will abondon the product and choose the competitor.
The purpose of having a family tree presented on a screen is obviiously to browse around to different branches of the tree. Creating a PDF-chart is obviously not a very attractive alternativ for the use case we are talking about.
I would have hoped that your development team at least would give a reasonable argument why not to plan for such an obviously superior solution rather than come with the argument that "we are not Ancestry".
I have to respect that you have not any interest to meet this suggestion and of course I have to reconsider my options.
Thank you for the message and your suggestion. It is not that we ignore our customers needs, but we are evaluating each of them (our product managers are making the final decision). You need to be aware that we are not able to launch every customer suggestion. We are getting on daily basis planty of them. I added your suggestion to our users suggestions program. If I will see it is a plan to launch such layout I will let you immediately know.
