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Cannot Change Personel Photo
สุเทพ รอดจากภัย
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When we want to change Personel Photo in our Personel Profile then we click at edit icon on top right hand of the old photo, we wait for so long time or may be error occur.

Please try to solve this problem for us.

Thanks

Suthep Rodjakpai

สุเทพ รอดจากภัย
ไทย
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RE: Cannot Change Personel Photo
Esther Weinberg
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Hi Suthep,

Thank you for writing to us. 

This appears to be a bug. 

I have forwarded this issue to our development team for further investigation.

I hope it will be fixed as soon as possible and I apologize for the inconvenience caused.

Best Regards, 

Esther / MyHeritage Team 

Best Regards,

Esther Weinberg
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3
RE: Cannot Change Personel Photo [2]
สุเทพ รอดจากภัย
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Thanks to Esther / MyHeritage Team,

Also at the menu of Photos/Tag people have same problems. Please try to check as well.

 Regards,

 Suthep Rodjakpai.

สุเทพ รอดจากภัย
ไทย
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4
RE: Cannot Change Personel Photo [3]
สุเทพ รอดจากภัย
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สุเทพ รอดจากภัย wrote:

Hello, I just ask for following the problems.

 Thanks,

Suthep.

Thanks to Esther / MyHeritage Team,

Also at the menu of Photos/Tag people have same problems. Please try to check as well.

 Regards,

 Suthep Rodjakpai.

สุเทพ รอดจากภัย
ไทย
- Reply
5
RE: Cannot Change Personel Photo [4]
Esther Weinberg
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Hi Suthep,

That is connected with the same bug. We are working on fixing it.

We appreciate your patience.

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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6
RE: Cannot Change Personel Photo [5]
Bjørn Erik Engebretsen
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Hi,

Is the bug fixed?

I have aproblem removing a picture that is connected to a person in the tree. I can cgange it but not set it back to blank (no picture)

 

Thanks for good answers

Bjørn Erik Engebretsen
Norge
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