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All the branches of the familytree don't show at the same time
Astrid Lid
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Lately I've experienced that not all of the branches of the familytrees are shown on the screen. I.e. if I'm working at my fathers family my mothers family will not be there unless i choose her, then it will be down loaded. Why is it so?  I'm using MyHeritage. Will it help if I upgrades it or is it the Mac I'm using which is not strong enough?
Astrid Lid
Norge
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RE: All the branches of the familytree don't show at the same time
Esther Weinberg
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Hi,

Thank you for writing to us.

When your tree gets to be a certain size, by design you will only see a part of your tree at at given time,to make processing easier and faster for your computer. The other people in your tree are showed in "pruned" branches (the very small pink and blue icons that you can see above certain individuals).You can click on these icons to show the "hidden" parts of the trees.

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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RE: All the branches of the familytree don't show at the same time
Eric Dalton
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That's because your tree is too big to show all of it. All but the smallest trees are too big to be seen on the screen at one time.
Eric Dalton
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