As a Premium Plus member I feel that any query I have should be responded to in some way within forty eight hours. A previous query I had took seven days before it was responded to. My current query has been four days.
Is this NORMAL practice for My Heritage????
Thank you for your post and may I apologize for the delay with our reply to you.
I have sent you an email to your personal inbox and look forward to being of assistance to you.
Kind regards,
Dean
