Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
NEW uploaded tree but still after 2 weeks, no matches.
member
- Close

I have uploaded TWO different trees to my web-space, to keep some branches appart. They DO have some common persons linking them together.

After uploading my second tree, about 10 days ago, it still has NO matches, not even to the persons that are common in both trees!!!! How come!

In another thread I asked the staff about the same thing but in another way and they replied to me that they had "reset" my SmartMatches and that resulted in ALL my matches LOST in my first uploaded tree and STILL NO matches in the new!

So PLEASE DO NOT DO ANYTHING (resetting or other fixes) TO MY TREES BEFORE YOU HAVE HAD IT CONFIRMED BY ME!!!!! I don't want to loose my job again, you have allready caused me over a hunderd hours of extra work.

Just try to explain to me why the SmartMatches doesn't show up for my second uploaded tree.

Jack J Jackson

 

- Reply
2
RE: NEW uploaded tree but still after 2 weeks, no matches.
Eric Dalton
- Close
Truth be told you're probably better off without them. I've got them and they've taken over my life. Not to mention that they haven't really been much use outside of the Smart Matching game.
Eric Dalton
- Reply
3
RE: NEW uploaded tree but still after 2 weeks, no matches. [2]
member
- Close

I know, my other tree uses it and it's more or less worthless. BUT my goal with the second tree was this:

I got a tree from a friend, in GEDCOM, that includes over 212 000 records, where at least 4-5 000 matches my first tree and from those matches I could get further in the tree. So I thought that if I upload the second tree to my web-space, I could get matches between my tree one and the úploaded tree two. That way I could "merge" my tree one with the tree two by using SmartMatches and that way I didn't have to add records manually.

Jack

- Reply
4
RE: NEW uploaded tree but still after 2 weeks, no matches. [3]
Rhianna W
- Close

Hi Jack,

We actually don't perform Smart Matching on trees you're a site manager of.

The logic behind it is that since you have all the information in those two trees already available to you, there is no need to show you something you already know about.

I know other people have thought about using Smart Matches for the same type of thing and we've let the developers know this is a feature you would like to see implemented.

In the meantime, you might consider using Family Tree Builder to do the work for you. You can extract the branch that you want to add to your own tree using the export GEDCOM feature and then merge it to your own tree.

Here's an FAQ how to export branches in FTB: 

How do I export specific branches of my family tree in Family Tree Builder?

 And another about merging this branch back into your original tree: 

Is it possible to merge two GEDCOM files together?

Keep in mind that the merge feature doesn't recognize duplicate individuals, so when you export the branches from this huge tree, export the ones you don't have in your tree already.

 

Let me know if you have any questions about the process. 

 

Pretty amazing tree you've got on your hands! Where did you find it? 212 000 people must be a life's work.

I bet you'll find a lot of interesting facts from it. We'd love to hear if you find anything exciting about your family history.

Good luck. 

 

Rhianna W
Tel Aviv, Israel
- Reply
5
RE: NEW uploaded tree but still after 2 weeks, no matches. [4]
member
- Close

Thank you for your kind answer.

I will look at the "export branches" again, have tested it once before but with no sucess.

I now have contact with one of your staff members, Sara, a Swedish speaking girl and she has been very helpful so..... the future looks a little bit brighter.

Have a nice evening

Jack

- Reply
 
Loading...
Loading...