I have uploaded TWO different trees to my web-space, to keep some branches appart. They DO have some common persons linking them together.
After uploading my second tree, about 10 days ago, it still has NO matches, not even to the persons that are common in both trees!!!! How come!
In another thread I asked the staff about the same thing but in another way and they replied to me that they had "reset" my SmartMatches and that resulted in ALL my matches LOST in my first uploaded tree and STILL NO matches in the new!
So PLEASE DO NOT DO ANYTHING (resetting or other fixes) TO MY TREES BEFORE YOU HAVE HAD IT CONFIRMED BY ME!!!!! I don't want to loose my job again, you have allready caused me over a hunderd hours of extra work.
Just try to explain to me why the SmartMatches doesn't show up for my second uploaded tree.
I know, my other tree uses it and it's more or less worthless. BUT my goal with the second tree was this:
I got a tree from a friend, in GEDCOM, that includes over 212 000 records, where at least 4-5 000 matches my first tree and from those matches I could get further in the tree. So I thought that if I upload the second tree to my web-space, I could get matches between my tree one and the úploaded tree two. That way I could "merge" my tree one with the tree two by using SmartMatches and that way I didn't have to add records manually.
We actually don't perform Smart Matching on trees you're a site manager of.
The logic behind it is that since you have all the information in those two trees already available to you, there is no need to show you something you already know about.
I know other people have thought about using Smart Matches for the same type of thing and we've let the developers know this is a feature you would like to see implemented.
In the meantime, you might consider using Family Tree Builder to do the work for you. You can extract the branch that you want to add to your own tree using the export GEDCOM feature and then merge it to your own tree.