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How long, after uploading, will the SmaftMatch be effective?
member
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Just as the heading says. I uploaded a second Family Tree to my webspace, because I want to split my Family Tree into smaller pieces to be able to follow familys better. This was a week ago but still no matches for that tree! HOw long will it take before I will see the first matcnings?

Jack

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RE: How long, after uploading, will the SmaftMatch be effective?
MyHeritage Marketing
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Hi Jack,

Your Smart Matches have been reinstalled and will start appearing on your family site, very soon. 

/ Support  

MyHeritage Marketing
London
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RE: How long, after uploading, will the SmaftMatch be effective? [2]
member
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Dear Support

 My only question was "How long, after uploading, will the SmaftMatch be effective?" Nothing else!!!!! What the "reinstalling" of my SmartMatches mean, I don't know, BUT for the second time after your "help" ALL my SmartMatches are LOST!!!!!

I can see the green mark on my records BUT when I press it I get the message that there are NO matches and after that, the green marking is gone!!!!!!! Thank you VERY much for making months of work worthless again.

Last time you did this I asked you NOT to reset or do anything with my SmartMatches, but........ So please once again, in the future DO NOT try to  fix my SmartMatches because after your "help" everything is gone and I have wasted 100:s of hours.

Jack

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RE: How long, after uploading, will the SmaftMatch be effective? [3]
Vincent Veldman
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Wow, that's annoying. Bad for you and thank you for sharing this with the community. At least I know never to ask to fix something for me. But are you sure everything is lost? I thought they made backups of everything. ANd I read in some other post re-initialising smart matches can take up to several days if your tree is very large.. So maybe you just have to wait a bit?
Vincent Veldman
Moscow
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