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Processing Smart Matches taking to long
Alexandr Klein
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Hi,

I've uploaded my GEDCOM with 1500 people in it on 28.4. Now we have 3.5. and the system is still looking for matches. Last time I had 640 people and it was ready in no time. Something went wrong?

Alex

Alexandr Klein
Most, Česká republika
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RE: Processing Smart Matches taking to long
Rafael Perel
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Hi Alex,

 Thank you for writing to us, and sorry about the delay.

Please note that each time that you publish your tree to the site the Smart Match calculation process is restarted. This means that if you publish your tree very frequently you may experience a large delay in receiving the new Matches. 

I have now made a change in the database so that your site's Matches will be processed faster. Please wait 3 days without publishing a new version of your tree to the site, and you should receive Matches. 

If this does not resolve the problem, please let me know.

Rafael Perel
Israel
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