I was considering a direct complaint to My Heritage, but feel that this is going on too long, too often with repeated Smart Matches.
I have a person I'm asked to "confirm" not once, not twice, but three times from a website from which I already have confirmed that same person on 4 previous occasions. The website "claims" to have over 98,000 people and has confirmed this person in July 2011, January 2012, March 2012 and April 2012. It is definitely the same person; no details have changed.
Does this person (1972-1994) really need to be confirmed seven (7) times ? by the same web site ? This person is also confirmed by many other sites and there seem to be no disputes raised. I cannot understand which algorithm the SM program uses, but it still takes a live person to originally input the algorithm.
I realize that I will be asked to "submit" more details and/or will be communicated with directly so as not to be embarassed publicly by my complaint. I see some issues dealt with by e-mailed replies/solutions by Support but there are some of us who would like to know the solution as well. The very same issue may arise again at a later date.
I have been sitting on this complaint for several days now and now is the time to share it.
It's annoying, anytime a person republishes their tree under the same name it gives you all the same SM to reconfirm. They probably aren't even aware that they're doing this. Only way I've figured out is that if you see a tree repeated once or twice, just confirm one and ignore the other. Then if any more come up you can ignore them too, but at least you won't have to see any more from the trees that you've ignored.
Exact reason why I turned the stupid matches off. I'm sick of them.
I have YET to find a match with my direct ancestors, but the wife of the son of the husband of the aunt of the daughter of the husband of the daughter of the wife of the uncle.... waaaaay back in 1703 keeps showing up month after month after month.
