Today the ccompare trees option under smart matches takes forever to load. In fact the last one I tried is now 16 minutes. As I have a family with lots of similar names (especially in the 19th century) the compare trees option is very useful to confirm or reject matches. Baptismal dates dont show as birth dates so there are matches with blank dates.
Dear Kathleen,
Thanks for your post.
Could you please send me in a private message to support@myheritage.com the name of the person on your tree where this problem occurs?
Thanks in advance,
Ilana
It was all compares and just that day. You had just upgraded the software and I think that it was a bug (perhaps caused by the upgrade?) which has now been resolved.
