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compare trees
Kathleen Bourke
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Today the ccompare trees option under smart matches takes forever to load.  In fact the last one I tried is now 16 minutes.  As I have a family with lots of similar names (especially in the 19th century) the compare trees option is very useful to confirm or reject matches.  Baptismal dates dont show as birth dates so there are matches with blank dates. 
Kathleen Bourke
New Zealand
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RE: compare trees
Ilana Bierman
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Dear Kathleen, Thanks for your post. Could you please send me in a private message to support@myheritage.com the name of the person on your tree where this problem occurs? Thanks in advance, Ilana
Ilana Bierman
Venezuela
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RE: compare trees [2]
Kathleen Bourke
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It was all compares and just that day.  You had just upgraded the software and I think that it was a bug (perhaps caused by the upgrade?) which has now been resolved.
Kathleen Bourke
New Zealand
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RE: compare trees [3]
Ilana Bierman
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Dear Kathleen,

Thanks for your response.

I am glad to hear that it is working fine now. 

Please do not hesitate to contact us directly to support@myheritage.com in case of further comments or questions.

Best Regards,

Ilana

Ilana Bierman
Venezuela
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