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1
Editors
Jerry (Jed) Evjene
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How do I allow other people to access my tree and edit it?
Jerry (Jed) Evjene
Melville, MT
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2
RE: Editors
Aviv Ben-Arie
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Hi Jerry,

Thank you for writing to us.

As you created your tree in the Family Tree Builder, it can be edited only in the program, and only by yourself.

If you wish, I can convert your tree into a Web tree, that can be edited online by you and your site members, however then you will need to stop using the program.

Regards,

Aviv MyHeritage.com Team  

Aviv Ben-Arie
Israel
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3
RE: Editors [2]
Cynthia Marlette
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How can I transfer from using Family Tree Builder to online editing?
Cynthia Marlette
Coeur D'Alene, ID
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4
RE: Editors [3]
Shachar Biran
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Hi Cynthia,

If you wish I can convert the family tree to an online editable verison from our side.

Please confirm and I will do this for you.

 

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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5
RE: Editors [4]
Cynthia Marlette
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Yes, I would like to do that. I assume there are all the same options for the one online as for the Family Tree Builder?
Cynthia Marlette
Coeur D'Alene, ID
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6
RE: Editors [5]
Shachar Biran
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Hi Cynthia,

Most functions are available both in the online editor and the software.

I have converted your family tree to an online version so you can try it out. If you don't find it convenient for you, you can go back to work on the software (the conversion didn't delete the project from your software).

By the way, I see that you imported a gedcom tree to your site. This is an editable version but doesn't include the photos association. I recommend to delete it and avoid duplicate family trees:

How do I delete my family tree from my family site?

 

Best Regards,

Shachar

MyHeritage.com team 

 

Shachar Biran
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7
RE: Editors [6]
Martin Vatshelle
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Is there still no way to convert from FTB-tree to online tree? I really want both options.

1) when I am in a place with no internet I use FTB to update/research/show the content of my tree.

2) I want my family members to help update the tree.

Do I really need to manually update all the time? The main problem is the images, the rest is fixed by deleting the tree and uploading a new gedcom. For some reason it seems the gedcom from the backup imports the images while the one from FTB does not.

So the solution is to manually update my FTB with the edits that my family tree members make and then when there has been a new backup made I download the backuped gedcom and load it as a online tree.

This works but lead to multiple copies of pictures, I would also have to turn off smart matches in the online tree, but I like the online environment for smartmatches best.

Is there plans for changes in this area that migh help us decide whether or not to use FTB? 

Martin Vatshelle
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8
RE: Editors [7]
Daniel D.
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Dear Martin,

Thank you for writing and we do appreciate your input.

We do have plans and we are actually in the process of working to enable editing of your family tree for all members in your site.

We already made the first step towards it with our new Family Tree Builder v7.0 software which was released a few days ago. You can download it in the download page. The new software enables you to sync between your family tree builder software on your computer and the website. Which means that you can make changes on the web browser, mobile app and they will be all reflected to the software as well!

However we still did not include an option to enable syncing to other members due to some technicalities that we need to solve before.

I hope that helps! 

Daniel D.
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9
RE: Editors [8]
Mark Heckman
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Dear Daniel,

Glad to hear that there are plans to make it so I can sync to Family Tree Builder and still allow my family members to edit the family tree on-line.  I was really excited about the 7.0 version until I ran into that limitation.  My parents don't have internet access and so when I visit them it would be nice to be able to use Family Tree Builder to capture any updates.  But, my siblings have used the on-line site to edit the tree and I don't want to lose that capability either.  For now I'll just have to capture the changes on paper and then make the on-line updates later.

I can hardly wait for the new feature to make it.  Any estimate on when the sync and on-line edit capability will be ready?

I want to thank you and your company for a site and product that I enjoy using.  I have looked at a number of other sites and desktop apps but keep coming back to your company's products due to the features, ease of use and low cost.  Keep up the excellent work!

Thanks,

Mark

Mark Heckman
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10
RE: Editors [9]
Daniel D.
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Hi Mark, 

Thank you so much! We are glad to hear that we have happy customers that enjoy our services.

Unfortunately we do not currently have estimates on when the full online capability will be available but I would like to state that we are working very hard on it.

Daniel D.
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11
RE: Editors [8]
Jorge Alberto Garza Cossio
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Hello Daniel, I am a really happy user of the Tree Builder software and really happy user of the site from almost 1 year and 1 month ago I became a memberpremium plus and I am enjoying a lot the new features. The problem that I have comes with the new Tree Builder Software, there is something in there that do not let me Sync or publish my work from the software to the online website. I followed the steps, first I opened the project that I am working on, second I clicked in the Sync(publish) button but then a message appeared in wich says that " You tried to Sync the familiar project "name of my project" to the familiar website "name of my project" that does not exists. The interesting thing is, I do have a website on MyHeritage Page, is the one that is PremiumPlus, and the familiar site is called the same as my familiar project. Why does this happen?. The only way I found how to update my project from the software to the site is saving the project as GEDCOM, then updating it to the site but is not the same., I mean besides using this way it wont uploads the pictures and afterall I am paying for the service, although the software is free, but I do really want this to be automatic just by clicking the button Sync. I will really appreciate your help. Regards, Jorge Garza
Jorge Alberto Garza Cossio
San Jose del Cabo, México
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12
RE: Editors [9]
Daniel D.
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Hi Jorge,

I've replied to you in private email to identify and solve the problem. 

Daniel D.
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13
RE: Editors [10]
Jorge Alberto Garza Cossio
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Thank you so much Daniel, It worked just great. Chulo Jorge Garza
Jorge Alberto Garza Cossio
San Jose del Cabo, México
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14
RE: Editors [10]
Kelly Wayne Eytcheson
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I am running into the same problem with both of my sites.  I have reinstalled the software wirh no luck.  I also want to retain the choice to allow others to change the tree or not.  I have tried to sync and keep getting a message that the site is temporarily busy.  Same message for past 3 days around the clock.  The sync prepares and just as it is a high percentage on step 4 of 4 (and about 7 hours later (40,000 individuals on my tree)) the sync fails and the log claims that it was a user abort when I have not stopped the sync at all.  Like the other poster, I can only export a GEDCOM and then pull it with the import GEDCOM from online.  Result is no FTB file and can't prevent others from changing file since they can only be GEDCOMs at this point.  If we could save to the &.uzed format or the *.zed we could at least send the FTB from v 6.0.0.5634.  That isn't even an option.  We all need a fix for these things for the new v 7.0 and need it yesterday.  Please provide whatever fix ASAP.  It has already cost me 3 years (or will) to replace some 3,000 photos that one of your other new versions stripped out all photos.  Pretty costly with a premium plus sub for 5 years in advance.  Help, Help, Help.  Thanks in advance.
Kelly Wayne Eytcheson
Dayton, OH
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15
RE: Editors [11]
Daniel D.
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Hi Kelly,

I've replied to you in private email as well.

Daniel D.
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16
RE: Editors [8]
Martin Vatshelle
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Thanks, sounds great.

I look forward to try it out.

Martin 

 

Martin Vatshelle
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17
RE: Editors [6]
Cynthia Marlette
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Thank you. I will do as you suggested!
Cynthia Marlette
Coeur D'Alene, ID
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