Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
Please reformat selection line
Leif Carsten Sommerdal
- Close

On the new familypage (withe the horrible colorscheme) the selection line (in Danish) takes 2 lines due to a statement limiting the length to 960px.

Please remove this restriction leaving more space for the essential information.

See the 2 examples - first - as is, second - as wanted 

Leif Carsten Sommerdal
Danmark
- Reply
Attachments:
Click to view full size
23-02-2012 18-40-33.jpg
Click to view full size
23-02-2012 18-49-37.jpg
2
RE: Please reformat selection line
Rhianna W
- Close
We are aware the menus are being pushed to a second line and will fix it as soon as possible.
Rhianna W
Tel Aviv, Israel
- Reply
3
RE: Please reformat selection line [2]
Adam McChesney
- Close

Would this also be the issue I am seeing on my family sites? When I'm on the initial page, or the Home tab, all I get is the blue bar across the top and no tabs. I can go and use the left hand side menu and click on the link View Family Tree, and then I see the tabs across the top. However when I click the Home tab again it brings me back to the page where all I have is a blue bar at the top, is this also due to the screen resolution? Let me know if you need anymore information about what I'm seeing.

Thank you, 

Adam.

Adam McChesney
Hartford, WI
- Reply
4
RE: Please reformat selection line [3]
Rhianna W
- Close

Your problem doesn't sound connected to the menus being pushed to a second line. You wouldn't have a problem seeing the rest of your family site if it was just the menus.

Your problem sounds different. Can you try to clear cache and cookies in your browser or try using a different browser altogether?

If you continue to have trouble, take a screenshot of what you see and either attach it here in the thread or send it in an email to support@myheritage.com and we'll take a look. 

Rhianna W
Tel Aviv, Israel
- Reply
5
RE: Please reformat selection line [4]
Adam McChesney
- Close

Hi,

I have took a screenshot of what I am seeing. First the one with Home in it, it is of the screenshot of what I see upon initially logging in or pressing the Home tab in the second screenshot. The second screenshot contains the event page (I navigated to it by clicking the View Family tree link on the left hand side, and in order to not have the names I then was able to click on the events tab).  It just seems like when viewing the home page I should still see the tabs, correct? Let me know if you have any questions or would want me to include anything else. 

Thank you, 

Adam

Adam McChesney
Hartford, WI
- Reply
Attachments:
Click to view full size
MyHeritage-Eve ntsTab.jpg
Click to view full size
MyHeritage-Home.jpg
6
RE: Please reformat selection line [5]
Lior Shaked
- Close
Hi Adam,

Thank you for the reply and screenshots.

Can you please try to open your site in a different browser, or clear your cache and cookies?

1. Open an internet browser window.

2. Click on the Orange Firefox button at the top left corner of the browser window.

3. Go to History > Clear Recent History.

4. Click on the Details drop down arrow and make sure that Cookies and Cache are checked.

5. Click Clear Now. 

Please let me know how this works out for you.

Kind Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
- Reply
 
Loading...
Loading...