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Bold vs greyed names
member
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When i compare people in Smart Matches I can see names of people in BOLD text and some names in light grey! What is the diffrence? I'm new to this so please understand that I don't know everything.

 Jack 

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RE: Bold vs greyed names
Lior Shaked
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Hi Jack,

Thank you for writing to us.

Would you be able to send me a link of this issue in your site or take a screenshot of this for me? This will help me forward the problem to our development team for debugging. To take a screenshot, press the Print Screen key on your keyboard; it is the key labeled as “PrintScreen” or "PrtSc". This will copy an image of the MyHeritage screen to your clipboard. Once you have done this, click the Windows Start button in the bottom left corner and run MSPaint. It should be under All programs > Accessories > Paint. Once it's open, click Paste from the Edit menu, or simply press CTRL-V.  Now you can save the screenshot as an image file and attach that image to an email and send it to me, or attach it here.

Please let me know if you encounter difficulty in taking the screenshot.

Best regards,

Lior

MyHeritage.com team

Lior Shaked
Israel
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RE: Bold vs greyed names [2]
member
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Thanks for you answer, here is a screenshot.

If you look at the second entry from the bottom, you can see my entry:

Bror: Rasmus Martinus Olsen in bold

and the SmartMatch entry

Bror: Rasmus Martinus Olsen * Rasmus Thomas Andreas Olsen greyd down

 

Jack 

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