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Hidden relatives in
Johan Morgenthal
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Since yersterday only an individual's names and dates (if pesent) show up in the "in my family tree" column.

How can i rectify this since it is invariably impossible to review two individuals correctly, especially in the absence of appropiate dates. If it can not be solved it would be impossible for me to continue partaking in the "Smart Match" function

JC Morgenthal

Johan Morgenthal
South Africa
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RE: Hidden relatives in
Lior Shaked
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Hi Johan,

Thank you for writing to us.

Do you refer to the comparing Smart Matches window in Family Tree Builder or on your site?

Please let me know so that I can assist you.

Kind Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
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RE: Hidden relatives in [2]
Johan Morgenthal
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Lior Shaked wrote:

Hi Johan,

Thank you for writing to us.

Do you refer to the comparing Smart Matches window in Family Tree Builder or on your site?

Please let me know so that I can assist you.

Kind Regards,

Lior

MyHeritage team 

Thank you for responding, Lior. I resolved the problem. Somehow my database became corrupted - all the individuals were disconnected from each other. By restoring the latest backup the situation was normalized, to my eterrnal relief, i may add.

Regards

Johan 

Johan Morgenthal
South Africa
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