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SmartMatch doesn't show any matches!
member
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When I use SmartMatches I gbet a list of family trees and information that there are say 85 matches adn (4 to confirm). When I open that tree there are NO matches visible!!!! right now I have 4 pages om Smart Matches witN NO names in the list when I open the tree!!

Why are the trees noit deleted from the kist when I have confirmed/deleted the match?

When I want to be a member of a tree I get the box where I can write a message and it stops there, 2 times of 5 I don't get the box where I shall confirm the password.

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RE: SmartMatch doesn't show any matches!
MyHeritage Marketing
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Ibland får man ett meddelande att man har fått en Smart Match innan själva Smart Matchen har dykt upp.  Ibland kan man även få en match på ett träd som precis har tagits bort.Jag rekommenderar dig att ta en titt på den tomma Smart Matchen om ett par dagar, då kommer det finnas information i matchen. 

MyHeritage Marketing
London
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RE: SmartMatch doesn't show any matches! [2]
member
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Thanks for the answer but I guess we are talking about different things. 

On my main family tree page I push the Smart Matches in the main menu. That gives me a list of other family trees (10 on each page) where I can find the matches, where i (as an example) can see 37 matches, 24 to confirm (on the right side) and a BLUE button with the text Show Matches (but in Swedish as I have the Swedish language as default). When I push that button, there are NO names/persons that match! The page is empty! On the tabs I can see Still to confrm (24), Confirmed (13), Denied (3).

Now I have 12 pages with Matches that doesn't show any persons and I have had it almost a week now. Sorry to say but that makes it very difficult to compare/update my family tree. Please, is there ANYTHING to do about that?

 

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