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Self matches
Dwight Brennfoerder
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I did an upgrade recently to 6.0.0.5634 and used the recommended default settings for most stuff.  However, I have what seems to be a different pattern of performance.  When I'm in Tree View and looking at some people and notice the SmartMatch indicator. 

 My problem is that when I click on it, the match is often to my own online tree.  I don't think it showed up that way before, even though I had a lot of SmartMatches to other web trees before.  It's frustrating to see a match and hope someone has listed a family member that links to me, only to click it and find its only my own tree.

What do I need to change?

Dwight Brennfoerder
Joplin, MO
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RE: Self matches
Aviv Ben-Arie
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Hi Dwight,

Thank you for writing to us.

I fixed this for you, you should not be receiving these Matches again.

The problem was that you had a duplicate account in our site, which contained your tree. Your main account was matched with this duplicate account. This account was created for you as you are a GenCircles user, and this is a company that we merged with a few years ago. As this was a duplicate account, I have now removed it for you.

 

Regards,

Aviv

MyHeritage.com  

Aviv Ben-Arie
Israel
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