Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
Smart Matches, maybe not so smart!
Charles Herndon
- Close
When I go to my hompage, it shows that I have 2 new smartmatches to review.  When I go in to review them, under the Reynolds/Hurt/Sweitzer Web Site, it says that I have 16 smartmatches to review, but the page is blank.  It has been that way for about four months now.  It is getting very irritating to have to skip around over that site in order to review my other smart matches, which seem to have no problem posting.  If a My Heritage problem solver reads this, would you please go into my site and correct this problem???  I'm using this path because the help tab will no longer pull up the form to file a complaint, it is hung up on "nano tech pending", or some similar message.  Thank you!  Charles Herndon.
Charles Herndon
Austin, TX
- Reply
2
RE: Smart Matches, maybe not so smart!
Anders Karlsson
- Close

Hi,

I have a lot of matching trees with the same error. When going thru the smart matches By Person I sometimes get a list which should have i.e 12 persons but only show 11. To resolve this I confirm/reject all but one incorrect match and then select the reject all. Of course I will perhaps have made an incorrect rejection but it is probably a wrong match anyway. It is not always all matches in a tree that gives the problem. The list seems to stop listing after an error. So if the first match has an error the list will be empty.

/Anders

Anders Karlsson
Sverige
- Reply
3
RE: Smart Matches, maybe not so smart! [2]
Ilana Bierman
- Close

Dear Anders,

 Thanks again for writing to us.

 In order to get to a solution, we have been trying to reproduce the bug you describe without success.

 Please next time you see this problem, do not reject or confirm the matches. Instead send to me an email including the tree an the person that contain the match to my private address support@myheritage.com so I can forward this to the technical department for a solution.

 Many thanks!

Ilana

Ilana Bierman
Venezuela
- Reply
4
RE: Smart Matches, maybe not so smart! [2]
Charles Herndon
- Close
I can't use this possible solution, because there are no matches showing for me to confirm or reject.  But, thanks for trying.
Charles Herndon
Austin, TX
- Reply
5
RE: Smart Matches, maybe not so smart! [2]
Peter Martin
- Close

I am new to this site and process.  How do you get rid of a "smart match" that you have rejected.  The "match" keeps showing up on the list, even though it has been rejected.

 

Thanks.

 

Peter Martin 

Peter Martin
Canada
- Reply
6
RE: Smart Matches, maybe not so smart! [3]
Eric Dalton
- Close
The person has uploaded another tree to their site. Each time they upload a new tree, the same info appears for you to check. Some have about fifty. Probably a lot of them don't even realize they're doing it.
Eric Dalton
- Reply
7
RE: Smart Matches, maybe not so smart! [4]
Ted Koch
- Close
Do you mean every time one updates their tree all the smart matches are "renewed" so to speak?
Ted Koch
AR
- Reply
8
RE: Smart Matches, maybe not so smart! [5]
Eric Dalton
- Close
Yes : /
Eric Dalton
- Reply
9
RE: Smart Matches, maybe not so smart! [6]
Charles Herndon
- Close

Hi Eric,

     Then, how can you tell if you're doing this unknowingly and how do you correct the problem?  Thanks.

Charles Herndon
Austin, TX
- Reply
10
RE: Smart Matches, maybe not so smart! [7]
Eric Dalton
- Close
From what Iunderstand, if you publish the tree from FTB, it will automatically give you another tree. There may be another "update" method there that does it too.
Eric Dalton
- Reply
11
RE: Smart Matches, maybe not so smart! [8]
Charles Herndon
- Close
OK, but what steps can I take to discover whether I have more than one tree published, and how do I get rid of the old ones, just in case I have been guilty of this without knowing???
Charles Herndon
Austin, TX
- Reply
12
RE: Smart Matches, maybe not so smart! [9]
Eric Dalton
- Close
When you are looking at your tree, go to the "manage trees" tab at the top right. Click on that and it will show you your trees.
Eric Dalton
- Reply
13
RE: Smart Matches, maybe not so smart! [10]
Charles Herndon
- Close

Thanks, I'll know how next time this comes up.  Also, Noam just replied to me about this on another stream.  He said he checked my site and I was not causing any problems for anyone by saving my day's work, or by publishing occasionally, and that I had only one version of my tree on my site.  You guys had me a little shaken up, thinking I was causing unintended problems for others.  Glad to learn I'm not.

Charles Herndon
Austin, TX
- Reply
14
RE: Smart Matches, maybe not so smart! [11]
Flemming Nielsen
- Close
Hello,

Now I am getting very tired of that part of the program as some call Smart Match. I'm about to be drowned in Smart Match,but whenI examine Smarts Match, it's 1 out of 200 matc hing suits.                                                         And I have the settings to the name should fit very strict.

Let me give the example, In my family tree I have the following person:  

  • Name: Gerda Kristine Dalsgaard Poulsen (Christiansen)
  • Birth: 31March 1945
  • Place of birth: Unknown.
  • Alive: Yes.
  • Date of death:No.
  • Husband: Christian Poulsen.
  • Daughter:Liza Poulsen.   

Now comes Smart Match and then tells me that now it has found a Smart Match, open and see if it really fits, and here is what the program tells me:

  • Name:Johanne Pedersdatter. 
  • Birth: 21. January 1767.
  • Premiumname: Nielsen.
  • Place of birth:Frederiksborg County.
  • Alive: no.
  • Date of death: 2. October 1849.
  • Father:Peter Nielsen.
  • Husband: Soeren Nielsen. 
  • Daughter: Karen Soerensdatter. 
  • Daughter: Marie Soerensdatter.
  • Son: Niels Sorensen.                                                                                                                                                                                              Matchquality:46%                                                                                                                                                                

When we now examine the above Match, so I do not see anything which would provide a Match, is there someone in this forum who can give me an explanation how you can affordto call this a Match. With what I've seen of the Match, then I decide not prepared to extend payment of the program, because you spend lot of time, with pure re-Match.

Flemming Nielsen
Danmark
- Reply
15
RE: Smart Matches, maybe not so smart! [12]
Eric Dalton
- Close
Based on my and others' experience, I don't think it does well with Scandanavian names.
Eric Dalton
- Reply
16
RE: Smart Matches, maybe not so smart! [13]
Flemming Nielsen
- Close
Eric, a name is what it is, and dosent matter where in the world you living, maby there can be some problems with the familyname, but in this case, there are nothing at all, that can give a match. And yes I know we have Æ (ae) Ø (oe) Å (aa) hire in Denmark, but if you are looking at my first read, you will see, in my familitree is there notting with æ, ø or å.

Please tell me where there the match is in this case:

Name: Gerda Kristine Dalsgaard Poulsen (Christiansen) (in my tree)

Name: Johanne Pederdatter ( in other tree)


Birth: 31. marts 1945 (in my tree)
Birth: 21. januay 1767 ( in other tree)

Place of birth: Unknown (in my tree)
Place of birth: Frederiksborg County (in other tree)

Alive: Yes (in my tree)
Alive: No (in other tree)

Date of death: No (in my tree)
Date of death: 2. October 1849 (in other tree)

Father: - (in my tree)
Father: Peter Nielsen (in other tree)

Husband: Christian Poulsen (in my tree)
Husband: Søren Nielsen (in other tree)

Daughter: Liza Poulsen (in my tree)
Daughter: Karen Sørensdatter (in other tree)
Daughter: Marie Sørensdatter (in other tree)

Son: Niels Sørensen (in other tree)

Maybe I'mblind butIcannotwithmy bestwillseethat the abovematch cangive46%in quality.
But I`am excited to read what Ihave overlooked.
Flemming Nielsen
Danmark
- Reply
 
Loading...
Loading...