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Nothing happens when I click Download Now for the software update. Why?
Anthony Cupp
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Nothing happens when I click Download Now for the software update.  Why?
Anthony Cupp
Iowa City, IA
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RE: Nothing happens when I click Download Now for the software update. Why?
Rhianna W
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The link to download Family Tree Builder 6.0 is working (I just checked it myself to make sure).

I did a quick Google search and found the following information to help you troubleshoot:

FireFox

http://kb.mozillazine.org/Unable_to_save_or_download_files 

 IE

http://webctinfo.unm.edu/general/IE_downloads.htm  

Chrome

http://www.google.com/support/forum/p/Chrome/thread?tid=0e657a7f7b1771d6&hl=en

Specifically, find this answer...

Found solution thanks to ewalzel.

It is permission problems on temp folder. Some people like me keep to make things clean, so I remove local tem and tmp variable from user profile (Standard system wide %windir%\temp is used then). As it turns out it has no permissions for users, so I just added Everyone group with Full Control and it works. I even didn't have to restart Chrome :D 
Rhianna W
Tel Aviv, Israel
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RE: Nothing happens when I click Download Now for the software update. Why?
member
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Its Broken!
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