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Software Problem: Won't load locations
Alicia Olson
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When I try to enter a location such as a birthplace the program freezes.
Alicia Olson
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RE: Software Problem: Won't load locations
Deleted member
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Dear Alicia,

Thank you for writing to us.

I would suggest that you download the latest version of the Family Tree Builder as this was a bug that has been fixed in the meanwhile.

You can download the new version at the following link : http://www.myheritage.fr/family-tree-builder

Please let us know should you have any other questions.

Please let us know should you have any problem or need assistance.

Kind regards

Michael, 

MyHeritage.com Team 

Deleted member
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3
RE: Software Problem: Won't load locations [2]
Carrie Brabitz
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This problem was not completely fixed. I still have frequent crashes when trying to use places or if i search for locations. I have to be very careful to save often or simply avoid using places. Yes, I did download the latest version.
Carrie Brabitz
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RE: Software Problem: Won't load locations [3]
Deleted member
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Dear Carrie,

I see in your account information that you haven't downloaded the latest version of the Family Tree Builder.

Could you please do that at this link : http://www.myheritage.com/family-tree-builder 

The problem should then be fixed.

Kind regards,

Michael

MyHeritage.com team

Deleted member
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