Thank you for writing to us.
I would suggest that you download the latest version of the Family Tree Builder as this was a bug that has been fixed in the meanwhile.
You can download the new version at the following link : http://www.myheritage.fr/family-tree-builder
Please let us know should you have any other questions.
Please let us know should you have any problem or need assistance.
Kind regards
Michael,
MyHeritage.com Team
Dear Carrie,
I see in your account information that you haven't downloaded the latest version of the Family Tree Builder.
Could you please do that at this link : http://www.myheritage.com/family-tree-builder
The problem should then be fixed.
Kind regards,
Michael
MyHeritage.com team
